Phone MS support or post in the MS LIVE forums or email MS support directly. Its MUCH faster than going through an intermediary.

Stop flaming and contribute something productive.If you want to hijack the thread with your post ,please go somewhere else.Wir machen das hier ja nicht zum Spa?.

Doch sicher.
Für ein spielbares Dawnguard = Spa?.

They didn't test the EU release at all it seems.

Well i'm a spanish lawyer so i don't need anyone, just me to iniciate the action and represent myself. I'll just claim for my money back, don't want anything else.

All of this stuff is bad enough in its own right, however I cannot stop from thinking what is going to happen when these people run into game breaking glitches in Dawnguard? I have this image in my head of them finally getting a patch so everything works "fine" and they can see what they paid for, and then they run into a glitch where the dlc can't be completed anyway lol. I don't want to be at that person's house at that moment, that is for certain...

You want to change the gaming industry? Have you literaly gone mad? I mean who do you think you are??? You are just a overreacting childish worthless guy who is a bit pissed because the latest Skyrim DLC got delayed...calm the [censored] down, you can't change anything neither of you can and by the way there is no need to change anything either... you just need to wait for a day or 2 that can't be that difficult. I mean you need to be 16 to play skyrim so why don't you act like you are (at least 12...that should do the trick).

I don't see this as crying really. I just realized I won't buy a Bethesda content, whatever it is, day one , never again. Always liked they view and products, especially the Fallout vision. Not falling again. I will wait months, or more, to buy things in a reduced price an GOTY versions, if it even comes to that...

Yeah right, and Im the Queen of Sheeba. Pull the other one, its got bells on. If you really were a solicitor you would know you dont have any action to file.

"Flame Wars" still going on?

Didn't i say you should stop attacking people!
Can a Admin please remove this,thank you

Translate this please.
En la comunidad europea ya tenemos una ley que regula software, y que obliga a la empresa desarrolladora a devolver el dinero. Esa ley regula el software que llega a las tiendas sin acabar. Este es el caso aplicable. Si quiere le busco dicha regulación y se la envió.

Is it possible to have a refund for the DLC? Anybody knows how to? On the Microsoft XBox Live website there are no informations about that...

herrend i think u should calm down and do not insult others users, for my opinion the wrost thing is the "lack of news", the pll will never calm down with 1 phrase "we are working on it" i just ask some news

Well the industry has been changing for the forst the last years. The ability to patch thing afterwards has ruinned a lot of it. The games are more expensive to produce so they take them out without even being finished to start compesanting losses. Its kinda logical. "We will patcch it later..." Not so ethical...

Frank, the law you are referring to is the EU sales law which I am well aware of. EU law says specifically that you are only legally entitled to a replacement or a refund at the point of sale. The last part is crucial. The point of sale is either the retail store if you bought an access code, or MS live if you bought points. Neither is the responsibility of Bethesda.

Well belive it or not, i'm, and in Spain and in Europe in general, there are communitary laws (the ones from the European Court) that assists all of the European Community citizens: at least, we have the right to retrieve our money if we don't get the product that we have purchased inmediately (it's called mutual consideration as legal figure) For your understanding: you pay something, you have the right to own the full product that you have paid for. It's simple. Any court will give me the reason. As simple as that I've paid for Dawnguard, and because of that i haven't it fully operational, I'm in my right to claim my money back as a consumer.

I understand and appreciate that there is a lot of frustration and annoyance that the FIGS DLC has given problems, it is being worked on and will be re-released or patched as soon as it can be, although I have no information as to when.

However, I have to ask you all to keep within the forum rules. There will be no petitions,


There will be no discussion of legal actions,


If you have any doubts then read the http://www.gamesas.com/topic/724862-forum-rules-and-general-information/ you all agreed to abide by when you registered here. If I see any more flaming, flamebaiting, vulgarity or any thing else then some of you will be sitting on the sideline for a few days with a warning under your belt. Please keep this discussion civil and constructive.

"The update is just now in process of certification, when it is available, we will make it know to you."

From bethblog. http://www.bethblog.com

Thank you Ro

hope that the process will be finish today

Hell. It'll be a week. True story.

The guy from the Xbox support means that they just waiting for the update and then it will be available after some hours

MSs Xbox Live certification? It could take days. I spect them to be faster taking the circumstance but I really doubt it.

Sould be nice. really. Thanks by the way!