New Vegas developer comments on PS3 lag issues

Post » Thu May 17, 2012 5:40 pm

oh and to all those who chime in with " i have xxxxx time.. level xxxx... ive got no problems!!!!!111one"... You will, the deciding factor is not your ps3's model, your consoles age, it is purely down to the size and speed of your HDD. Alot of you without issues will find you have copious amounts of space left on your HDD< slowly being eaten by the PS3's VRAM. Dont forget, your HDD size onscreen is calculated based off of whats stored there, not whats taken by other processes, those with 10GB wont have that 10GB free during the game.

That's an interesting fact. My lag hasn't been that bad so far, but I do have 50gigs of free space...

This has been an informative thread, though extremely depressing to read.
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Daramis McGee
 
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Post » Thu May 17, 2012 6:59 pm

I haven't had a problem since the updates and I've done everything apart from return the guild to its former glory, surely there's more people like me?
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sally R
 
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Post » Thu May 17, 2012 11:57 am

I haven't had a problem since the updates and I've done everything apart from return the guild to its former glory, surely there's more people like me?
I haven;t had problems, all achievements, at 100 for each stat. Done with it for now anyways.
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Invasion's
 
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Post » Thu May 17, 2012 2:10 pm

I am rewarded with the framerate problem and freezing regardless of the free space of my HDD (120gig stock). I tried it with 90gig and 75gig (currently my available space).
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Ymani Hood
 
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Post » Thu May 17, 2012 11:55 pm

It seems pretty clear that people are not getting what they were promised by Bethesda on PS3. If the game fails to even handle itself (which it does) then how can we possibly expect "substantial" Oblivion-style DLC? Regardless of whether or not this is an inherent flaw within the Gamebryo engine or if it is simply Bethesda failing to optimize before release, it is unacceptable. The thing that has surprised me the most is the amount of people who are willing to defend this behavior, or even tolerate it. A blatant cash grab such as this should be met in kind. If all the people on this forum returned their game to either the retailer or Bethesda itself for nothing less than a full cash refund we would most likely never see something like this happen again. I purchased Skyrim on Day One but it didn't stop me going and getting a refund when I discovered I'd been screwed over.
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Nathan Risch
 
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Post » Thu May 17, 2012 11:25 am

This really svcks......$60 dollars on this and was looking forward to the break from college to play but cant due to Bethesda's poor skills at coding a proper ps3 game.

I expect them to either give us a proper update on whats going to be done or give us our money back pronto!

Question is do I wait for Bethesda to announce it or trade the game in?
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Mrs shelly Sugarplum
 
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Post » Thu May 17, 2012 11:10 am

Okay, I've been trying to make people realize for quite some time, but if you live in a developed nation you are LEGALLY ENTITLED to a refund. This means that regardless of what stupid Bethesda says in their stupid warranty or their stupid terms and conditions or even what the stupid guy at Gamestop says ITS YOURS FOR THE TAKING whenever you so choose.

Why?

Because when Bethesda sold you that product they promised a certain amount of playability/longevity. Do you remember all those guys throwing up the fact that you could get 300 hours out of it? Well mine broke only 75 hours in which means that already they have failed to live up to the standards under which they sold it to you. They have breached their contract of sale, Defrauded you and left you out in the cold. Which is ILLEGAL

If you live in the England read this: http://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange (Crucial Stuff: Sale of Goods Act 1979.)


anywhere else just google consumer rights and your country's name and you will be able to find all the resources you need

Now get out there and get your money back the way real men do instead of just trading it in and letting Bethesda take your money like some schoolyard bully you're afraid to confront.
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Albert Wesker
 
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Post » Thu May 17, 2012 6:22 pm

Okay, I've been trying to make people realize for quite some time, but if you live in a developed nation you are LEGALLY ENTITLED to a refund. This means that regardless of what stupid Bethesda says in their stupid warranty or their stupid terms and conditions or even what the stupid guy at Gamestop says ITS YOURS FOR THE TAKING whenever you so choose.

Why?

Because when Bethesda sold you that product they promised a certain amount of playability/longevity. Do you remember all those guys throwing up the fact that you could get 300 hours out of it? Well mine broke only 75 hours in which means that already they have failed to live up to the standards under which they sold it to you. They have breached their contract of sale, Defrauded you and left you out in the cold. Which is ILLEGAL

If you live in the England read this: http://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange (Crucial Stuff: Sale of Goods Act 1979.)


anywhere else just google consumer rights and your country's name and you will be able to find all the resources you need

Now get out there and get your money back the way real men do instead of just trading it in and letting Bethesda take your money like some schoolyard bully you're afraid to confront.

That site is highly suspect. Try an official site that has that information. I have tried in the past and all places tell me if there's a glitch they can only ONLY exchange for the same game..
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Jessica Colville
 
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Post » Thu May 17, 2012 7:46 pm

This site is what you would want to look at...

http://www.ftc.gov/bcp/edu/pubs/consumer/products/pro17.shtm

It explains that most of the time they have to try and FIX the product first as follows......

Resolving Disputes


If you have problems with a product or with getting warranty service:

1. Read your product instructions and warranty carefully. Don't expect features or performance that your product wasn't designed for, or assume warranty coverage that was never promised in writing. A warranty doesn't mean that you'll automatically get a refund if the product is defective—the company may be entitled to try to fix it first. On the other hand, if you reported a defect to the company during the warranty period and the product wasn't fixed properly, the company must correct the problem, even if your warranty expires before the product is fixed.

2. Try to resolve the problem with the retailer. If you can't, write to the manufacturer. Your warranty should list the company's mailing address. Send all letters by certified mail, return receipt requested, and keep copies (see the sample complaint letter on page 7).

3. Contact your state or local consumer protection office. They can help you if you can't resolve the situation with the seller or manufacturer.

4. Research dispute resolution programs that try to informally settle any disagreements between you and the company. Your local consumer protection office can suggest organizations to contact. Also, check your warranty; it may require dispute resolution procedures before going to court.

5. Consider small claims court. If your dispute involves less than $750, you can usually file a lawsuit in small claims court. The costs are relatively low, procedures are simple, and lawyers usually aren't needed. The clerk of the small claims court can tell you how to file your lawsuit and your state's dollar limits.

6. If all else fails, you may want to consider a lawsuit. You can sue for damages or any other type of relief the court awards, including legal fees. A lawyer can advise you how to proceed.
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Lauren Graves
 
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Post » Thu May 17, 2012 1:34 pm

That site is highly suspect. Try an official site that has that information. I have tried in the past and all places tell me if there's a glitch they can only ONLY exchange for the same game..

I linked to that site because it lays things out fairly clearly and people seem to be having trouble understanding some of the concepts such as Implied Warranty, The point is, almost every country has a Government Website telling you what your rights are and believe me you are entitled to a full refund and not just an exchange or store credit. Just be assertive and ask to speak with a manager, refer to your rights specifically, they'll fold.

The part about Implied Warranty is where you can really smash them, what with all the major press releases Bethesda has done promising at least 150 hours of gameplay etc. etc.
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Alisha Clarke
 
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Post » Fri May 18, 2012 3:18 am

I linked to that site because it lays things out fairly clearly and people seem to be having trouble understanding some of the concepts such as Implied Warranty, The point is, almost every country has a Government Website telling you what your rights are and believe me you are entitled to a full refund and not just an exchange or store credit. Just be assertive and ask to speak with a manager, refer to your rights specifically, they'll fold.

Ok thank you.. I posted another site with clear information. I will try that. I should have the receipt round here somewhere.

Shame..I really was enjoying the game at first.
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Oscar Vazquez
 
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Post » Thu May 17, 2012 3:03 pm

With regards to getting a refund:

Game stores will only take the way that stops them losing money. If you return the game for an exchange they can mail that copy back to beth and claim the cost back as a faulty product. To refund you however they might not get their money back from the publisher, they will say anything they can think of to get you to hold onto that game.

You are legally within your rights (in both the UK and EU laws, same i believe for the US laws) to return that product To the publisher requesting a refund in writing with a photocopy of your receipt. Explain that should they not comply within 14 days, you will forward the matter onto the ombudsman (in the UK/EU) .. or .. whoever regulates trade in the US. It is a faulty product if you can place down enough grounds for it to be seen so. However you will have to accept the ombudsmans opinion should they find its not faulty.


As far as UK law goes, you can go to the person who sold you the game and claim the statutory right that the product is of inferior quality. While it is not directly faulty it does degenerate after a small period of use, contradicting the terms it was sold to you by both the publisher and the store itself. Again, take it to the regulator should they refuse.

Additionally there is grounds of false advertisemant, as well as again the sale of an inferior product. If you can prove that bethesda knew of this issue, or knew it was a risk, and did not inform you prior to purchase then again, the regulator may/can take action.

Edit: I know theres some above, but the info above is mainly how its done in the UK/EU
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XPidgex Jefferson
 
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Post » Thu May 17, 2012 6:21 pm

In that case its about time we start a petition. Get people to sign to show just how many of us are having this issue.
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Elle H
 
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Post » Thu May 17, 2012 5:40 pm

However, even the retailer i.e Gamestop, GAME, EB games etc. has a legal obligation under most countries consumer laws to broker an outcome for a consumer who has a a faulty product. There are so many different ways to nail Bethesda, or the retailer, it's insane. I went and got my money back the other day. Manager knew exactly what kind of rights I was referring to.
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ZANEY82
 
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Post » Thu May 17, 2012 2:03 pm

Just to point out - i didnt read the whole thread as it got WAY to big.

But the point is:

This is and yet is not a memory leak. Its more a "deliberate" memory leak. They are loading things into memory and leaving them there on purpose because that is how they programmed it in. There is ways around alot of the reasons the dev there mentioned, they just didnt do them as it would require rewriting the whole game from scratch, which lets face it, they didnt do, they just took the same architecture of the previous uses and changed its theme.

My point is, Obsidian were given the gamebryo custom engine by Beth for NV. FO3 however, is probably the most recent configuration of this architecture, since that was the last time the gamebryo engine was radically changed by its creator emergent.

Now the overall thing i wanted to point out, and il bold for those who dont read paragraphs:

This problem does not make it a game deliberately designed for the Xbox Thats the key point i want to get across, the reasons:

1. Gamebryo was always designed soley for the PC. Ive been using gamebryo's engine for nearly 5 years now, ive ported it over to the PS3's "enforced" Variation of C, as well as used it on C# of the Xbox. It runs better on the xbox purely because the xbox runs the closest you can get to a microsoft based PC running DirectX, whereas the PS3 requires alot more changes to even get it to run at all. Emergent have helped on this front, or at least tried, but even they willingly admit that it was never designed to be used in the way is required by PS3 usage.

2. Perhaps the most important reason: Both the PC and the Xbox Will eventually run into this issue. Look at it this way, on systems with finite memory this is always an inevitability. Two things will happen, either the game will run out of items to commit to memory, or youl run out of memory for the game to commit to. Most high end PC's will be hit by the former, having far more memory then is needed. The Xbox however will hit the same problem the PS3 hits, as i truly believe the size of skyrim (as in resource requirement) is larger than the Xbox's limits. The only difference is the Xbox will hit it far later than the PS3 (due to the reasons explained in the first post).



Overall, its a fundamental flaw of the engine, known from the outset that eventually this method would hit this problem, its how most of the recent TES and FO have all been programmed. They had the choice of changing this but that would take considerably more time, Far more time than the budget probably would have lasted. Lets face it, bethesda may have considerable power behind this brand, but their open world games have reached their limit on this engine, they had on oblivion. So instead of waiting 2-4 years longer than we have already to program a new engine, source a new architecture and program the game essentially from scatch, they spent considerably shorter, programming atop of the FO3 architecture and re-writing the render.

Its commendable that they managed to pull what they have from this dieing beast of an engine, an engine whom Emergent have recently decided to cease development and begin again on a newer more powerful approach,however at its core the same flaws exist. The new render is there to cover up its aging graphics capability, the somewhat archaic systems at work in skyrim work to keep it going, hiding most of the flaws quite well. However theres no covering up a limitation imposed by the programming itself.


Bottom Line:

This isnt a problem that cant be fixed as its a feature of the engine itself. Patches can only minimise the load and hope to "put off " this problem as long as possible into the game, however ultimately the issue will happen. As said in the first post, the addition of DLC will 99% eventually involve the removal of content from the original game, as part of the story sure, but the fact is there wont be enough room to handle any large DLC (as promised) on the current format.




oh and to all those who chime in with " i have xxxxx time.. level xxxx... ive got no problems!!!!!111one"... You will, the deciding factor is not your ps3's model, your consoles age, it is purely down to the size and speed of your HDD. Alot of you without issues will find you have copious amounts of space left on your HDD< slowly being eaten by the PS3's VRAM. Dont forget, your HDD size onscreen is calculated based off of whats stored there, not whats taken by other processes, those with 10GB wont have that 10GB free during the game.







In reference to the above and anyone who thinks like the guy above. No one has ever said it was a new engine, they claimed it was a new renderer, they re-wrote a small part of Emergents Gamebryo engine for skyrim as it was getting quite old. As it is, the core engine remains the same one used in the others.
So, speaking from your experience do you think they will do whatever they have to fix the problem permanently or is it something that takes far too much money and effort to do?
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Jah Allen
 
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Post » Thu May 17, 2012 2:17 pm

However, even the retailer i.e Gamestop, GAME, EB games etc. has a legal obligation under most countries consumer laws to broker an outcome for a consumer who has a a faulty product. There are so many different ways to nail Bethesda, or the retailer, it's insane. I went and got my money back the other day. Manager knew exactly what kind of rights I was referring to.


Did you have a receipt?

Problem is a lot of these places always look at you like your speaking [censored]. If I went in and told them they would probably say no because no mention of an announcement by Bethesda
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yermom
 
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Post » Fri May 18, 2012 12:42 am

Did you have a receipt?

Problem is a lot of these places always look at you like your speaking [censored]. If I went in and told them they would probably say no because no mention of an announcement by Bethesda


Yeah I had my receipt with me but I returned it about 2 1/2 weeks after purchase. The best thing you can do is always be polite but stick to your guns. If the guy behind the counter says no tell him that you find his solution unacceptable and you would like to speak with a manager. You can also refer them to many mainstream media outlets who have referenced the issues in published articles.

Essentially be polite but don't leave till they've given you your money, because your legally entitled to get it back from them and it's technically illegal for them to say no.
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Dragonz Dancer
 
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Post » Thu May 17, 2012 1:07 pm

So, speaking from your experience do you think they will do whatever they have to fix the problem permanently or is it something that takes far too much money and effort to do?

Speaking from my experience.. they would have a bloody big job to fix the problem permanently. However.. they may be able to pull something out the bag, if they put enough effort into it.

Now i dont work for AAA games companies.. not yet anyway, so im only used to the resources of an independant games house, obviously beth have a much bigger team with much more resources, so it might be they can bypass alot of the programming that is causing such a build up.

However i doubt it, since if they could do that in the first place.. why not do it before launch, as the only way they are going to stop this issue appearing, aside from re-launching skyrim on a new engine, is to change the ratio of Game Memory Usage > System Memory.. to System memory => Game Memory usage. Unlike the PC, xbox's and ps3's dont have a ranging memory value. You cant turn around to the consumer and say "well... get a bigger hard drive"... yes you can put a new HDD in.. but you shouldnt have too.. and it wont really stop the problem. Beth need to change the core engine, they need to bypass the reason half this information is piling up untill they have bypassed enough so that the game never gets as taxing as it is currently on the system memory.

can they do that? ... i dunno, i certainly couldnt without someone paying me a good wage and giving me a year or two of time.
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Sabrina Schwarz
 
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Post » Thu May 17, 2012 3:54 pm

LAZY BETHESDA!!!, I have over 300 hours in game on Oblivion, 40 hours in Skyrim and the game is broken:S! WTF
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Lauren Dale
 
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Post » Thu May 17, 2012 11:18 pm

Did you have a receipt?

Problem is a lot of these places always look at you like your speaking [censored]. If I went in and told them they would probably say no because no mention of an announcement by Bethesda
Completely irrelevant, if they say there is no announcement you explain to them, politely, that this piece of software is fundamentally faulty and therefore inferior. It is well documented online here as well as reputable media organisations. IF they have an issue with it then its between them and the publisher, however you believe it to be faulty and would like a refund.

They still say no.. you tell them should they not reconsider youl take it to the trade ombudsman as a breach of your statutory rights, they can expect a written request in the next few days.

By this point they normally back down. Worked wonders for me, had an xbox for 1 night, got home, put the disc in, knocked the thing (as everyone knows never move an xbox when the disc is in), the disc shattered in the box and damaged the laser, took it back, claimed it did it by itself... spouted some statutory rights and Boom.. refund, plus £40 store credit. Gotta love GAME.
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Lou
 
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Post » Thu May 17, 2012 8:55 pm

Yeah I had my receipt with me but I returned it about 2 1/2 weeks after purchase. The best thing you can do is always be polite but stick to your guns. If the guy behind the counter says no tell him that you find his solution unacceptable and you would like to speak with a manager. You can also refer them to many mainstream media outlets who have referenced the issues in published articles.

Essentially be polite but don't leave till they've given you your money, because your legally entitled to get it back from them and it's technically illegal for them to say no.

No offense, but you can easily finish most games in two and a half weeks. If GameStop allowed everybody to return titles for full price two and a half weeks after purchase, they'd be out of business inte about .... two and a half weeks.

Also, remember returning games for full price these games gets weird because of the all the free codes/DLC/whatnot that comes with it. Hard to prove you didn't use that token, which means it is no longer "like new".

This is like Steam's "no refund" policy. It's a bit harsh, but it makes a certain kind of sense - but if you argue well enough you can get a refund in the end. But if you go to you local game store looking for money, look at it from their point of view as well.
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James Potter
 
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Post » Fri May 18, 2012 12:52 am

If they can fee up some memory the problem should become better, maybe for most playable but probably not really fixed, as the problem could occur again and again, the more persistent data is saved and needs to stay in the memory. And with additional DLCs it might even get worse.


I don't know. Unfortunately we don't know what Skyrim thinks is so important to always keep in the memory what Oblivion didn't. It's hard to say whether there's much unneeded stuff that Bethesda could free up or if most of it is important for the game and Bethesda can't do much about it or if it's just bloated with useless clutter where a simple clean up would be sufficient.
I don't think there's something fishy with the comment of the New Vegas developer. Makes sense and would explain the problems perfectly and he has worked with the engine already and should know how it works and he would gain nothing by telling lies about the engine :shrug:
The only fishy thing is that with a engine that works like this, it should have been predictable that memory problems will occur. And release the game without making sure, that there is a limit on how much data is saved, so it will always fit into the memory is unjustifiable.

Never played Just Cause, but Ubi did a really great job with the new Assassin's Creed as well. Looks beautiful and runs very nice :)
I didn't mean the New Vegas developer's comment was fishy, just something in the way Skyrim is handling respawn rates and the like. I believe the New Vegas developer, I just don't believe they can't get around the problem as Oblivion's proof that the engine's handling of saved data can be worked around and made to work splendidly with the PS3, be it by far more effective respawn rates/cache dumping or otherwise. Obviously, that's just a really well-designed band-aid... but 200 hours into Oblivion and nothing even close to what's going on here surfaces. This engine is, fundamentally, irreparably flawed in its managing of saved data files. This is what I'm getting from this thread and what the New Vegas developer said, but at the very least, it should be able to be covered up and postponed really well.

I'm very happy with what I've heard of the PS3 version of the new Assassin's Creed and am highly looking forward to it.

edit: Why do I keep referring to Josh Sawyer as "the New Vegas developer"? He's Josh Sawyer! That man deserves nothing but respect (guy's an RPG development veteran) and after sharing some actual thoughts on this issue, I respect him even more.
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Felix Walde
 
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Post » Thu May 17, 2012 11:02 am

Post limit.
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sarah
 
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