"The entire team is committed to creating the best MMO ever made – and one that is worthy of The Elder Scrolls franchise."
Second, I'd like to say that NOTHING in this open letter to you, the developers of TESO, is based on any recent information that may or may not be true about your product as products like yours will shift & change over time through its development. However, this letter is more of a broad "this is what you NEED to know" about the product you're making, and more importantly whom your product is meant for.
With these words as the proverbial centerpiece to this letter let me lay out the success for your product in no uncertain terms from the perspective of the fans to the Elder Scrolls franchise.
The Elder Scrolls Franchise has been, at its core, concentrated on providing the highest of quality Sandbox singleplayer "Role Playing Games" ever since 1996 with Daggerfall. Since Daggerfall we've seen MANY variations of the Elder Scrolls series that has absolutely decimated any other RPG on the market in its time to at the very least an enjoyable adventure singled around one particular group, The Fans!
Who are "The Fans" of the Elder Scrolls series you might ask? Well, it's actually quite clear once you realize what they're not. "The Fans" are not interested in easy linear quest based mouse mazes that hold your hand from place to place. "The Fans" are not interested in "Gear Score", "Dungeon Raid Weekends", or "PvP Arenas". To put it bluntly, we are NOT interested in another SWTOR. If you think going the easy route that, quite frankly, decimated the StarWars IP for the next 10yrs you've got another thing coming to you.
We want an immersive recreation of, at the very least, a product on par with the Morrowind release of The Elder Scrolls in an MMO form. That means NO instances, NO Battlegrounds, No hand-held linear questing, and NO GEAR SCORE with a giant pulsating "DPS =" indicator on our character sheet.
You must understand, you're making a product centered around a VERY specific mindset, and changing that product to fit ANOTHER mindset that had no inclination toward your product to begin with is quite simply a failure in the making. So, if all you're going to hand to the fans is something similar to the current iteration of MMOs that have come out in the past 10years as the "End all Be All" MMO aimed at "Taking a chunk out of WoW's subscriber count" you can go ahead and cancel your product right now.
"The Fans" won't buy it, and something tells me the "other" audience isn't too interested in an Elder Scrolls based on something they KNOW is more fleshed, and quite frankly if they wanted a copy of something they'll play the original.
Thank you for reading, and if this letter has come off as hostile I deeply apologize. Fans have a tendency to be passionate with their favorite franchises, and more so against them being tarnished

Sincerely,
-A TES Fan
ps: Originally posted on MMORPG :]
pps: The "leaked" info regarding TESO has pretty much stirred up a horrible frenzy of angry fans. Hopefully none of it's true, otherwise you guys will need to restructure the game to something almost indistinguishable from what you have now. Again, IF the leaked info is true.