Preordered from Gamestop... : V - Skyrim

» Fri Nov 16, 2012 4:48 am

Yeah lads, lesson taught. Feck gamestop, they're ruddy useless.
At the most, they want to pawn off their mags, and harass you into buying crap that's near enough worthless.
Get you points and get out in the future.

» Thu Nov 15, 2012 3:14 pm

Good news - I just got an activation code!!!

» Thu Nov 15, 2012 1:50 pm

Good news - I just got an activation code!!!

Sent via email?

» Thu Nov 15, 2012 5:24 pm

Still nothing for me. On hold with their corporate office in Texas.

» Thu Nov 15, 2012 9:23 pm

The chick on the phone just swore up and down they wouldn't be sending out the dlc codes for another 2 hours.... 10am CST she told me. This is crap.

» Fri Nov 16, 2012 4:42 am

Ugh, it's like they're making breakfast while we're waiting to play.

» Fri Nov 16, 2012 2:01 am

No email sent to me as of 9:25 AM Eastern but I did find the code in my Poweruprewards.com Locker.

» Fri Nov 16, 2012 4:24 am

GOT IT!

In my locker, code pending changed to the code*.

» Thu Nov 15, 2012 3:29 pm

Dawnguard doesn't even show up in my damn locker. Just a old Gold Code i have redeemed. But i have my receipt right here stating that Its reserved on my account. And it says I have Dawnguard reserved on my powerup rewards account. But god help me, its not in my locker.

» Thu Nov 15, 2012 7:30 pm

My order history at Gamestop.com had no record of me buying this DLC yesterday at the store.

What I had to do was log into my poweruprewards.com account, find it under my Dashboard, move it to my "Games I Have".

That's when I was able to see the code under my Locker.

They sure didn't make this easy.

» Thu Nov 15, 2012 5:15 pm

I marked it as game I have a while ago, but still nothing. Wow for a multi-million dollar corporation, Gamestop really needs to get their [censored] together.

» Thu Nov 15, 2012 2:23 pm

The chick on the phone just swore up and down they wouldn't be sending out the dlc codes for another 2 hours.... 10am CST she told me. This is crap.

Wow. So they contact customers with one time, and then change it with no notice whatsoever?

Even though they doubtless reserve the right to act as such, it's very very poor service indeed.

» Fri Nov 16, 2012 2:07 am

I just pinged someone at GameStop -- here's the info I got.

Customers who paid in full prior to launch are required to have a PowerUp Rewards account. Log in from the main page at PowerUpRewards.com, then navigate to "My Game Library" => "My Digital Locker". The code will be displayed in the Digital Locker.

If a customer just paid a pre-order deposit, they will need to return to the store to pay the balance and pick up their code. If there is any confusion as to which method was used, or if the code is not visible in the Digital Locker, customers should first call their store to check if the purchase was a full pre-pay, or a reservation deposit.

I hope that helps

» Thu Nov 15, 2012 9:04 pm

at least your reward account acknowledges that you reserved it. For some reason my reservations aren't showing up on my reward account. I just hope that by 10am cst that I get the code. And It was the power reward points and the Assurance that the code would be availble by the time that dawnguard was out from the employee that got me. Next time I'll just tell them that I would rather get the points because their codes don't get released to us until hours after the DLC is released and I could have just bought it off live then with points instead of waiting for their code.

» Thu Nov 15, 2012 1:00 pm

I paid it off in full Gstaff, thank you for your help though, my friend. Gamestop just really doesn't know how to organize their [censored], my local store opens in 20 minutes ima give them a call and see what they can do for me.

» Thu Nov 15, 2012 5:46 pm

I paid it off in full Gstaff, thank you for your help though, my friend. Gamestop just really doesn't know how to organize their [censored], my local store opens in 20 minutes ima give them a call and see what they can do for me.

Good luck

» Thu Nov 15, 2012 2:42 pm

Hahahah, yeah, but the thing is, unless I am threatening them or being belligerent, they won't hang up on me. I once got a 300 dollar credit on my verizon account because i stayed on the phone for 3 hours and climbed their corporate ladder, rustling enough jimmies.

Gamestop will be no different. Lets hope it doesn't come to that, I would rather being playing dawnguard. But if I have nothing to preoccupy myself, I might just have to drop them a line!

Haha. I woulda hung up on you after 30 mins

jk. I let people talk it out. I don't care if I talk to 1 person for 3 hours or 3 people for 1 hr each, etc.

» Fri Nov 16, 2012 12:23 am

On your receipt, it shows the email address that the code will be emailed to.

Does that email address match the account you're logged into on poweruprewards.com?

GStaff confirms from Gamestop that the code will be shown in your Locker, as mine was.

» Thu Nov 15, 2012 1:00 pm

On your receipt, it shows the email address that the code will be emailed to.

Does that email address match the account you're logged into on poweruprewards.com?

GStaff confirms from Gamestop that the code will be shown in your Locker, as mine was.

It has my name and phone number on it. and my Powerup account number, no email.

» Fri Nov 16, 2012 1:53 am

Same. The receipt doesn't have my email on it either.

» Thu Nov 15, 2012 7:54 pm

It has my name and phone number on it. and my Powerup account number, no email.

That's different than my receipt. Mine does not have my name nor phone number but it does have my account number.
You do have a poweruprewards.com account set up for that account number right?

This is what is printed on my receipt for this DLC

XB3 Skyrim Dawnguard DLC SD6/2
Code Pending
Ref Id: XXXXXXX (<- real numbers there)

The authorization code for your DLC purchase will be delivered to your Powerup Rewards account on 6/26/2012. This date is subject to change. For the latest information on release dates, please check Downloads and Add-ons in your Powerup Rewards account. An email will be sent to XXXX@XXXXX.COM (<-my email address) with instructions once the authorization code is available

» Fri Nov 16, 2012 1:20 am

Had to call my store to finally get my code, they were supposed to give me a second receipt with the pending code on it. I recommend if others are having issues, to call their stores and find out whats up. The guy just gave me my code over the phone, downloading this [censored] as we speak.

» Thu Nov 15, 2012 6:14 pm

Had to call my store to finally get my code, they were supposed to give me a second receipt with the pending code on it. I recommend if others are having issues, to call their stores and find out whats up. The guy just gave me my code over the phone, downloading this [censored] as we speak.

Good to hear.

» Thu Nov 15, 2012 8:42 pm

My store doesn't open til 10am pst, So I might have better luck just waiting for 10am cst time and contacting their customer serivice again. Will give them a call and see if anyone is there this early thought.

» Fri Nov 16, 2012 2:51 am

i preordered as well, my store didnt open till 10 and now i have to drive to go get my code cause they wont do it over the phone... ugh i should of downloaded from XBL