Sue Happy Culture

Post » Sun May 13, 2012 4:20 pm

PROSECUTOR uses OBJECTION.
A wild OVERRULED appears.
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victoria gillis
 
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Post » Sun May 13, 2012 1:44 pm

It's not irrelevant. If someone sues a company for something so miniscule as a 1 or 2% difference it's pathetic. False advertising, but still pathetic.

Secondly, so many articles on americans suing companies or other people, winning the case, and getting exorbitant amounts of money in return that I would not be surprised if this where the case.

It's about a sue happy culture, so, it's relevant.
I challenge you to drink 100ml of 'orange juice' that is 0.1% cyanide.

(To the kids at home: please don't try this. It is extremely inadvisable.)

Ah, I'm glad you mentioned the old "coffee may be hot" thing. It means I can post http://www.caoc.com/CA/index.cfm?event=showPage&pg=facts.
There's also http://www.lectlaw.com/files/cur78.htm. Summary is: The coffee was way hotter than is safe, their quality assurance manager acknoledged that they knew the coffee was being served at a temperature that would scald people (rather severely, in fact), there was an enforced company policy of serving coffee at that temperature, the Macdonald's research showed that most of their customers intend to drink their coffee straight away (not when they get home or to work, after it had a chance to cool down, which is what MacDs claimed)... and all the woman did was put the cup between her legs while she pulled the lid off so she could sweeten it (the car was stationary at the time, BTW).

I'm still not impressed. The point is, coffee is hot. If you're upset you're burned by coffee, you deserved it, because chances are, you'll get pissy when you do it again. I wasnt referring to that case explicity. But the in general warning coffee cups of stores. If you have to warn people that coffee is hot just so you can cover yourself legally, you know your society is going down the drain. Coffee is hot, water is wet, snow is cold, and fish are scaley. It's common sense. Trump it up as much as you like, but there is a good deal of 'no common sense for me!'

@Vometia- Meh, I don't care if something is 100% anything. As long as it does it's function, doesnt taste like garbage, and I dont get sick, I just scoff at the '100% ___'
Personally, I think one should be able to do what common sense would dictate as being safe without suffering extreme injury. If, for example, you bought a new stove and had it installed by a professional, then got shocked to the point of electrical burns, would you go, "Oh well, stuff happens"? Or if you were walking down the canned goods isle in a supermarket and and entire shelf just fell on you 'cause it was obviously too flimsy to take the weight (bloody cheapskate manager), would you happily forgive them and wander off to work with a concussion and fractured arm?

Neither of those examples are terribly farfetched, and if you think they are I'm sure I could think of better ones. And this isn't even taking into account people with anaphylactic allergies, who could literally* keel over and die due to traces of stuff that the company 'forgot' to mention (I happen to know someone who was rushed to hospital multiple times before they figured out they were extremely allergic to wheat).

*Yes, I do mean "In a literal manner or sense"
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laila hassan
 
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Post » Sun May 13, 2012 6:13 am

In general I might agree, but with things like water, I'm quite sensitive to the differences in taste. Especially as we're customers of Thames Water, whose water tastes vile: we actually have to drink bottled water instead.
The idea of getting my water from the Thames terrifies me. You'd be better off drinking the Ankh from Discworld. :yuck:

Tasty Lake District water here, no limescale!
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jessica sonny
 
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Post » Sun May 13, 2012 9:17 am

The idea of getting my water from the Thames terrifies me. You'd be better off drinking the Ankh from Discworld. :yuck:
The chewiness is perfect for getting kids to consume water instead of soft drinks; it's like caramels, only crunchy! :nod:
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City Swagga
 
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Post » Sun May 13, 2012 3:29 pm

The idea of getting my water from the Thames terrifies me. You'd be better off drinking the Ankh from Discworld. :yuck:

Tasty Lake District water here, no limescale!

The Thames has been cleaned up a lot over the years, but they don't take their water from it as far as I know. Whatever bore-holes they draw the bulk of their water from produce something that's pretty nasty. There's a lot of iron in it, it stains everything orange, and God knows what else there is. They're buggers though, they drain too much water and they can pass on the associated costs to their customers along with the horrible water itself; but the reason they do it is because half of it leaks away through their unmaintained network of pipes which they're reluctant to fix as they apparently can't pass the cost on to the customers and it'll affect their profits. Sigh, the joy of privatisation.
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SaVino GοΜ
 
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Post » Sun May 13, 2012 4:32 pm

Ah, I'm glad you mentioned the old "coffee may be hot" thing. It means I can post http://www.caoc.com/CA/index.cfm?event=showPage&pg=facts.
This article is misleading. Coffee is supposed to be served hot. http://www.ncausa.org/i4a/pages/index.cfm?pageid=71 recommends "your brewer should maintain a water temperature between 195 - 205 degrees Fahrenheit", arguing "Brewed coffee begins to lose its optimal taste moments after brewing so only brew as much coffee as will be consumed immediately. If it will be a few minutes before it will be served, the temperature should be maintained at 180 - 185 degrees Fahrenheit."

McDonald's coffee was not unique in this regard. Many other coffee sellers offered cups at similar temperatures and still do today. Unless you're arguing that coffee should never be at a temperature in which burns are possible (despite industry recommendation and consumer preference), then there was nothing wrong with how the coffee was served.
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des lynam
 
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Post » Sun May 13, 2012 11:54 am

this is just another stupid lawsuit that is run amuck by people who only know how to make money by suing other people. In some places, people will literally jump in front of cars to get a lawuit. Froot Loops (the cereal) used to be spelled "Fruit Loops" before some idiot thought there was real fruit in there, so they gave him money and they changed the name. Kellog's then went to sue Image-Line, a successful music sequencer company for naming their product "FruityLoops". They were forced to change the name to FL studio. It is times like these where I am ashamed to live in this train wreck we call "the United States of America". I shall cut off here in my rant to avoid going into politics.

All in all, Americans can be very deceptive and for some reason, everyone wants to take advantage of others to get to the top. There are a few good souls out there, but they are getting more and more rare.
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CArla HOlbert
 
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Post » Sun May 13, 2012 11:51 am

This article is misleading. Coffee is supposed to be served hot. http://www.ncausa.org/i4a/pages/index.cfm?pageid=71 recommends "your brewer should maintain a water temperature between 195 - 205 degrees Fahrenheit", arguing "Brewed coffee begins to lose its optimal taste moments after brewing so only brew as much coffee as will be consumed immediately. If it will be a few minutes before it will be served, the temperature should be maintained at 180 - 185 degrees Fahrenheit."

McDonald's coffee was not unique in this regard. Many other coffee sellers offered cups at similar temperatures and still do today. Unless you're arguing that coffee should never be at a temperature in which burns are possible (despite industry recommendation and consumer preference), then there was nothing wrong with how the coffee was served.
It may not hold true for filter coffee (can't say I've looked it up), but for espresso based drinks (cappuccino, lattes, ect.) the optimal temperature is 60°C (140°F). Higher than that scalds the milk and negatively impacts the flavour. Obviously, the shot itself is brewed at a higher temperature than that, but once the milk is added it drops down to being more drinkable.
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Liii BLATES
 
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Post » Sun May 13, 2012 4:29 pm

It may not hold true for filter coffee (can't say I've looked it up), but for espresso based drinks (cappuccino, lattes, ect.) the optimal temperature is 60°C (140°F). Higher than that scalds the milk and negatively impacts the flavour. Obviously, the shot itself is brewed at a higher temperature than that, but once the milk is added it drops down to being more drinkable.
Espresso is different, but even so:

http://www.accuratebuilding.com/images/services/charts/hot_water_burn_scalding_lrg.gif

140 degrees Fahrenheit can still result in 2nd and 3rd degree burns in 5 seconds. The plaintiff in the McDonald's case sustained such extreme damage mostly because the coffee was absorbed into her pants and maintained skin contact for a relatively long period of time. Even if the coffee spilled by the plaintiff had been served at the 140 degree Fahrenheit temperature, severe burns still would have been sustained.
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Rachyroo
 
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Post » Sun May 13, 2012 4:24 am

Froot Loops (the cereal) used to be spelled "Fruit Loops" before some idiot thought there was real fruit in there, so they gave him money and they changed the name.

Nope. Someone sued and his case was thrown out (he didn't win a thing), but Froot Loops have always been Froot Loops. I had to see if that one was true :cool:
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Cayal
 
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Post » Sun May 13, 2012 11:39 am

Espresso is different, but even so:

http://www.accuratebuilding.com/images/services/charts/hot_water_burn_scalding_lrg.gif

140 degrees Fahrenheit can still result in 2nd and 3rd degree burns in 5 seconds. The plaintiff in the McDonald's case sustained such extreme damage mostly because the coffee was absorbed into her pants and maintained skin contact for a relatively long period of time. Even if the coffee spilled by the plaintiff had been served at the 140 degree Fahrenheit temperature, severe burns still would have been sustained.
I would assume that graph is based on maintained temperature, as you would get if you touched a hot plate or shoved your hand in a pot of boiling water. Five seconds would, I expect, be enough time for a fair amount of heat to be lost/spread out enough to avoid significant harm (if you spilled half a cup of in on your lap). 180°F would cause near-instant burns, however.
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Alan Cutler
 
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Post » Sun May 13, 2012 4:24 pm

I would assume that graph is based on maintained temperature, as you would get if you touched a hot plate or shoved your hand in a pot of boiling water. Five seconds would, I expect, be enough time for a fair amount of heat to be lost/spread out enough to avoid significant harm (if you spilled half a cup of in on your lap). 180°F would cause near-instant burns, however.
My point is that inLiebeck v. McDonald's Restaurants, there was maintained temperature. The plaintiff's clothing absorbed the liquid and kept it pressed against her skin. Severe damage (meaning damage requiring skin grafts) would have resulted in either temperature case. If your argument is that coffee should not be served at temperatures that might cause severe burns, then neither temperature would be acceptable.

If instead you're arguing that 140 degrees Fahrenheit is acceptable (despite the very real possibility of severe damage still occurring), but that 180 is not (due to it's increased propensity to result in severe damage), then I'd make two points. First, I'd want to see statistics indicating whether disallowing the latter would actually result in fewer cases of severe coffee burns. Second, this should be accomplished through legislation. As it is, nothing about the way McDonald's handled it's coffee was unreasonable. Many customers prefer very hot coffee, other coffee sellers serve coffee at similar temperatures (and continue to do so, even after the lawsuit in question), and the National Coffee Association recommends serving at similar temperatures. So, how exactly was McDonald's negligent?
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Sasha Brown
 
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Post » Sun May 13, 2012 5:12 am

You know that the main reason that everything is so expensive now is because of all this sueing for incredible amounts. There should be a very limited formula for the cost of reperation. and the actions of the person sueing should be measured into that. Freedom is responsibility. If you spilled coffe onto yourself. you should have to deal with the consequences of it. And if it was truly too hot. The only expenses that should be incurred should be that medical bill. And loss of time at minimum wage. No more, no less. When it gets to the point when lawn mower munufaturers have to put do not place hands, feet or HEAD!! under deck. it has gone too far. And some silly git did that!!
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Nick Jase Mason
 
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Post » Sun May 13, 2012 3:38 pm

My point is that inLiebeck v. McDonald's Restaurants, there was maintained temperature. The plaintiff's clothing absorbed the liquid and kept it pressed against her skin. Severe damage (meaning damage requiring skin grafts) would have resulted in either temperature case. If your argument is that coffee should not be served at temperatures that might cause severe burns, then neither temperature would be acceptable.

If instead you're arguing that 140 degrees Fahrenheit is acceptable (despite the very real possibility of severe damage still occurring), but that 180 is not (due to it's increased propensity to result in severe damage), then I'd make two points. First, I'd want to see statistics indicating whether disallowing the latter would actually result in fewer cases of severe coffee burns. Second, this should be accomplished through legislation. As it is, nothing about the way McDonald's handled it's coffee was unreasonable. Many customers prefer very hot coffee, other coffee sellers serve coffee at similar temperatures (and continue to do so, even after the lawsuit in question), and the National Coffee Association recommends serving at similar temperatures. So, how exactly was McDonald's negligent?
I'm not 100% sure precisely what I'm arguing, actually. Coincidentally, I think coffee is one of the causative factors there... I probably shouldn't drink it when I haven't been getting enough sleep. Doing so often seems to exacerbate my propensity to go on tangents and stuff (use of fancy words may be another effect, but that needs further study :P).

But my point regarding temperatures and burns was that less than half a second doesn't give enough time to react, let alone achieve any kind of mitigating action. Five seconds, however, gives more of a chance to avoid a trip to the hospital (and there's a possibility it'll cool enough to give even more time).
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Charlie Sarson
 
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Post » Sun May 13, 2012 12:58 pm

I'm not 100% sure precisely what I'm arguing, actually. Coincidentally, I think coffee is one of the causative factors there... I probably shouldn't drink it when I haven't been getting enough sleep. Doing so often seems to exacerbate my propensity to go on tangents and stuff (use of fancy words may be another effect, but that needs further study :tongue:).

But my point regarding temperatures and burns was that less than half a second doesn't give enough time to react, let alone achieve any kind of mitigating action. Five seconds, however, gives more of a chance to avoid a trip to the hospital (and there's a possibility it'll cool enough to give even more time).
Right, I'm not arguing that 180 degree coffee is just as safe as 140 degree coffee. I'm just arguing both have the similar potential to cause egregious harm. Beyond that, accepted coffee policy would seem to put McDonald's in the clear. That's why I'd argue legislation is necessary. It's not clear to me that McDonald's was doing anything negligent. They were simply doing something that had always been done.

It'd be like suing an automobile company for selling a car without seat-belts when no car made by any company had ever implemented seatbelts and there were no safety regulations in place requiring them (except, there can be a clear case made for seatbelts whereas I think the case for cooler coffee is far less substantial).
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Max Van Morrison
 
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Post » Sun May 13, 2012 8:48 am

This article is misleading. Coffee is supposed to be served hot. http://www.ncausa.org/i4a/pages/index.cfm?pageid=71 recommends "your brewer should maintain a water temperature between 195 - 205 degrees Fahrenheit", arguing "Brewed coffee begins to lose its optimal taste moments after brewing so only brew as much coffee as will be consumed immediately. If it will be a few minutes before it will be served, the temperature should be maintained at 180 - 185 degrees Fahrenheit."
And one of the key points of the McDonalds ruling is that McDonalds knew through their own market research that their customers usually drank their coffee right away, and yet acted as if they didn't.
My point is that inLiebeck v. McDonald's Restaurants, there was maintained temperature. The plaintiff's clothing absorbed the liquid and kept it pressed against her skin.
There was maintained contact with the liquid, but that's not the same as maintained temperature. When it falls out of the cup and onto clothes or a person, liquid immediately starts to cool down. As I understand, the thermodynamics expert who was consulted in the McDonalds case testified that had the liquid been cooler, it would have cooled enough in that 5 second period that she wouldn't have suffered third degree burns.

I'm no scientist, but as I understand from the link I posted, "sustained contact with liquid at 140 degrees" means sustained contact with liquid that remains at 140 degrees. So yes, maybe if you stick your hand in a coffee pot at 140 degrees you will get burnt in five seconds, but as soon as it falls out of the pot or the cup and comes into contact with air and skin it starts to cool down.
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Zach Hunter
 
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Post » Sun May 13, 2012 5:17 pm

And one of the key points of the McDonalds ruling is that McDonalds knew through their own market research that their customers usually drank their coffee right away, and yet acted as if they didn't.
I'm not sure why that matters. Most coffee sellers still serve their coffee at temperatures similar to McDonald's.

If this was a substantial risk, no doubt all these customers drinking their coffee immediately after purchase would be sustaining severe burns left and right. From what I've read of the case, evidence indicated "more than 700" people reportedly sustained burns from McDonald's coffee in a ten year period. I couldn't find any breakdown in severity of those burns. Consider the number of burns per year compared to the total number of coffees sold. McDonalds is selling billions of these things. Is this level of risk so substantial that serving very hot coffee counts as negligence (again, factoring in aforementioned recommendations, seller temperature trends, and consumer preferences)? In what way were McDonald's actions unreasonable?
There was maintained contact with the liquid, but that's not the same as maintained temperature. When it falls out of the cup and onto clothes or a person, liquid immediately starts to cool down. As I understand, the thermodynamics expert who was consulted in the McDonalds case testified that had the liquid been cooler, it would have cooled enough in that 5 second period that she wouldn't have suffered third degree burns.

I'm no scientist, but as I understand from the link I posted, "sustained contact with liquid at 140 degrees" means sustained contact with liquid that remains at 140 degrees. So yes, maybe if you stick your hand in a coffee pot at 140 degrees you will get burnt in five seconds, but as soon as it falls out of the pot or the cup and comes into contact with air and skin it starts to cool down.
Fair enough. I'm not well versed enough to determine how quickly coffee cools, so I'll concede the point.
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Elizabeth Lysons
 
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Post » Sun May 13, 2012 4:01 am

There's been quite a bit of legislation at the national and state level to deal with these frivolous cases, which were pretty prevalent throughout the 1990s and early 2000s. Most of them are dismissed nowadays, but some holes in the law still need to be filled. You can be assured the money-loving, corrupt people will take advantage of those gaps until they're filled.
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Harinder Ghag
 
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Post » Sun May 13, 2012 4:46 am

I think all of slyme's posts have been from gentlemanly debates.
Anyone else annoyed lately with the sheer amount of idiocy and people wanting to sue others?

http://www.baynews9.com/article/news/2012/january/374268/California-mom-suing-Bradentons-Tropicana-over-100-percent-orange-juice-claim

Worst article i've read so far is a jerk in jail for DWI that pulled his own tooth in solitary confinement. His lawyers actually won the case and he was awarded $22 million for his "undue pain" caused by himself. Anymore it seems the honest people get screwed while the criminals get away with everything.
So are you saying it's a sue happy culture, or a sue privy one? I'd argue it's the latter. We all know that you can sue over almost anything, it has become so commonplace there's even the saying "sue me". With that in mind, it's not that we're happy about it. I personally have not sued anyone, and don't know anyone who has been sued for something that could be interpreted as frivolous. There are just a lot of problems that money can cause, and a lot of people who think that money can solve.
In short, remember that suing is a method of gaining compensation, one that has many, many forms. If you look at it that way, suing isn't really a bad thing.
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Nauty
 
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Post » Sun May 13, 2012 12:40 pm

I think the sue happy culture is a natural reaction to the strict binding terms of service and ways corporations try to control their markets. It's a natural reaction to try and fight back against these threats of them taking contorl real or percieved. Might be one of th emany things explaining why America does have a large amount of lawsuits.
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Wayne W
 
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Post » Sun May 13, 2012 7:59 am

So, how exactly was McDonald's negligent?

Thinking of other comments I've read in this thread, I'm now starting to wonder if this was her or if it was driven by her medical insurance? Based on insurance companies that I've had the displeasure of experiencing, it could well be the latter, especially as they have a nasty habit of effectively "claiming" from other policies and potential sources of income by deducting the amount you might get--but of course leaving you with the liability for doing so; and, in this case, the public blame, if that is indeed what happened.

A case in point is the car insurance business, which explains away the inexorable inflation-busting rises by moaning about the rising costs of litigation, implying that it's an increasingly litigious society that's to blame. What it conveniently fails to mention is that most of that litigation is initiated or at least facilitated by... the car insurance business.

There's an "industry" that's in dire need of some serious regulation.
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cheryl wright
 
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Post » Sun May 13, 2012 3:32 pm

News like this make me proud to be European.
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Anthony Diaz
 
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Post » Sun May 13, 2012 11:38 am

[snip]

I'm quite interested in these parts of the quote...

Both "from concentrate" and "not from concentrate" orange juice are healthy options that provide a variety of nutrients...

Orange juice is pasteurized to ensure food safety.

Pasteurisation is a process which involves heat. If you pasteurise fruit juice, you destroy the vitamin A, C and E, which are extremely heat sensitive. (Not sure about B and D vitamins.) So what are you really getting from such fruit juice? Water + Sugar.

"Nutritious", indeed. :stare:
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CHangohh BOyy
 
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Post » Sun May 13, 2012 5:34 am

Pasteurisation is a process which involves heat. If you pasteurise fruit juice, you destroy the vitamin A, C and E, which are extremely heat sensitive. (Not sure about B and D vitamins.) So what are you really getting from such fruit juice? Water + Sugar.

"Nutritious", indeed. :stare:
There's one brand here in Aus that does high pressure processing instead of heat pasteurisation, and it's pretty good. Unfortunately, it's also costs about twice as much, as I recall :(.

EDIT: Preshafruit is the name.
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Margarita Diaz
 
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Post » Sun May 13, 2012 5:44 pm

Anybody heard the one about the guy breaking into someone's house, falling through the ceiling into the kitchen, landing on a knife, and successfully suing?
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GabiiE Liiziiouz
 
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