That's the order, the voilkar are suppose to be butt ugly.
Not really. From The Immortal Blood: "...the Volkihar Clan, paranoid and cruel, whose very breath could freeze their victims' blood in the veins. I explained to him how they lived beneath the ice of remote haunted lakes, never venturing into the world of men except to feed."
Nowhere does it say, they're supposed to look ugly.
I do however like the bat faces some of them have and would have loved my character to have one too. The red nose line makes my character look kind of sixy, and I don't really want that.
If anyone knows a mod that turns pc vampire face into that bat face, could you please kindly direct me to it?