Dear Bethesda/Obsidian/IDC who

Post » Sun Mar 06, 2011 8:26 am

If I was having no problems I wouldn't post in a thread about all the bugs announcing that the game is fine for me, because I can think about someone besides myself for two seconds.

I think a lot of those people are probably posting to provide perspective rather than being selfish jerks. ;) Even from the perspective of a developer it helps to know that some people are having a problem while others aren't, because at that point you can start asking questions like, "ok, so what's different here?" Those questions oftentimes lead to solutions to problems. Knowing that a certain bug isn't universal is actually useful to the troubleshooting process. That tells me that there's an X factor to reproducing the problem. If I can't reproduce the problem I can't fix it, and even if 1,000 people are complaining about the same bug I still may not be able to reproduce it because I'm not doing something the same (or don't have the same hardware/software installed) as those 1,000 people.

For example, a lot of people complained about bugs in a certain quest involving a certain group of ghouls. I didn't have this problem. It would probably be useful to investigate what was different about the way I did the quest versus the way the people with bugged quests did it. Then again, maybe I'm just pointing out that I didn't have the problem to rub it in their faces. Could be. I'm an [censored] like that. :rolleyes:
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Veronica Martinez
 
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Post » Sun Mar 06, 2011 1:41 pm

but of course there are some that are the exception and they love announcing how they are having no problems as if they are on the only people in the world.
I love how NOT having a buggy game is now considered a bragging point, it really brings home how low the bar is set here lol.
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Fanny Rouyé
 
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Post » Sun Mar 06, 2011 7:43 am

I really really don't think they are hard to reproduce. I've seen a lot of people complain about the bugs. There are some things that none of you can do, like most of the slots etc. I have a lot of friends who play this and we all have the same issues. I follow celebrities on twitter who are having the same problems and tweeting about it. I didn't say a lot of people aren't, but of course there are some that are the exception and they love announcing how they are having no problems as if they are on the only people in the world. If it was a few isolated cases, we wouldn't really hear about it, except maybe from people [censored]ing and moaning on here, but as you've seen, it affected most reviews of the game.

Once again, I can deal with almost all bugs and not say a word, but when I can't finish or play the game because of them, then I say something. If I was having no problems I wouldn't post in a thread about all the bugs announcing that the game is fine for me, because I can think about someone besides myself for two seconds.


Oh, I had no idea that these bugs are easy to reproduce. How long have you been a game developer for? I'd love some tips on breaking into the industry. :)

The fact is, everyone has a completely different hardware configuration. This means getting the exact video card models, hard drive brand, amount of ram... it's not easy. And then they need to look at ALL of these varying configurations, figure out the common thread between them, isolate it, and work out a way to fix it.

I mean, I haven't experienced a single bug, outside of a grand total of two crashes. What makes my computer so special? It's hardly top of the line.

Also, have you heard of the term "vocal minority"? Of course there's all these people complaining about bugs. If they didn't experience any bugs, you wouldn't hear a peep out of them. Saying, "oh, all these people are complaining about bugs" is completely meaningless, and probably makes up a fraction of those who bought the game.
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sarah taylor
 
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Post » Sun Mar 06, 2011 2:29 am

Oh, I had no idea that these bugs are easy to reproduce. How long have you been a game developer for? I'd love some tips on breaking into the industry. :)

The fact is, everyone has a completely different hardware configuration. This means getting the exact video card models, hard drive brand, amount of ram... it's not easy. And then they need to look at ALL of these varying configurations, figure out the common thread between them, isolate it, and work out a way to fix it.

I mean, I haven't experienced a single bug, outside of a grand total of two crashes. What makes my computer so special? It's hardly top of the line.

Also, have you heard of the term "vocal minority"? Of course there's all these people complaining about bugs. If they didn't experience any bugs, you wouldn't hear a peep out of them. Saying, "oh, all these people are complaining about bugs" is completely meaningless, and probably makes up a fraction of those who bought the game.


Haven't been. Been a gamer for about 30 years though and this is the first time i've ever complained about a game on a message board. So I guess I"m a pro in that aspect. You guys telling me that I don't have the right to want information on the broken product I bought for 62 dollars after tax are ... well I don't know what you are, but it's odd.
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Jessie Rae Brouillette
 
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Post » Sun Mar 06, 2011 1:39 am

I really love this game it is my second favorite Fallout game, hell maybe my first.

That said I have to agree. I would rather the first DLC be a patch than even the most cool expansion just so I can actually play the game without my xbox freezing an average of once every four hours in addition to the numerous other bugs and glitches. It is painful. FO3 only had two serious glitches I can remember. FONV I have lost count. There are quests and areas I avoid becuase they are so glitch heavy.

It breaks my heart.

Please Please Please give us a patch.

Thank you.
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jadie kell
 
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Post » Sun Mar 06, 2011 12:32 am

Haven't been. Been a gamer for about 30 years though and this is the first time i've ever complained about a game on a message board. So I guess I"m a pro in that aspect. You guys telling me that I don't have the right to want information on the broken product I bought for 62 dollars after tax are ... well I don't know what you are, but it's odd.


Hey, I never said you don't have the right to information (in fact, that information is freely available: the devs have said multiple times they're looking into the bugs). All I'm saying is, actually finding and correcting these bugs isn't as simple as you think it is.
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Anna S
 
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Post » Sun Mar 06, 2011 2:45 am

Hey, I never said you don't have the right to information (in fact, that information is freely available: the devs have said multiple times they're looking into the bugs). All I'm saying is, actually finding and correcting these bugs isn't as simple as you think it is.


Never said I thought it was simple. I just asked for some updated confirmation that they are actually working on a second patch and not something else. I know it sounds ludicrous that a company would rush ahead with dlc when they have a game that doesn't work properly, but then again, I think it's pretty ludicrous that the game was released in this condition as well, so I won't put it past them.

Every time i run into a bug, I get this sinking feeling that since they made their money already, they aren't so concerned with patching and more concerned with how they will make more money.

Also, for the record I absolutely love this game. If I didn't I would just put it on the shelf and move on, but I really, really, really want to play this thing. I"ve waited forever and been a huge fan.
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Invasion's
 
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Post » Sun Mar 06, 2011 3:39 am

Never said I thought it was simple.


Um...

I really really don't think they are hard to reproduce.


I just asked for some updated confirmation that they are actually working on a second patch and not something else. I know it sounds ludicrous that a company would rush ahead with dlc when they have a game that doesn't work properly, but then again, I think it's pretty ludicrous that the game was released in this condition as well, so I won't put it past them.

Every time i run into a bug, I get this sinking feeling that since they made their money already, they aren't so concerned with patching and more concerned with how they will make more money.

Also, for the record I absolutely love this game. If I didn't I would just put it on the shelf and move on, but I really, really, really want to play this thing. I"ve waited forever and been a huge fan.


Hey, I get that it's frustrating. I recently bought Civilization IV (a five year-old game), and it runs like... well, it walks, really. Crawls, even.

The thing is, what do you want them to say? "Oh, yeah. We're still looking into it" or how about "Hey guys, we think we've pinpointed every single issue everyone's having, and we're just testing it to make sure. If the testing shows that the bug's still there, well, back to the drawing board!"

Unfortunately, Bethesda's a secretive company. Nothing we can do to change that. I say, just let 'em do their thing, and it'll be done when it's done.
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Jerry Jr. Ortiz
 
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Post » Sun Mar 06, 2011 6:51 am

Wait, you're calling people liars and then accusing others of being a troll? Really? Yeah, the game does pretty much work fine for me outside of a couple of minor quest bugs. Wanna come by my place? I'll show you. :cookie:

I have bought plenty of broken games in my 26 years of gaming, though, so I know what it feels like.


Nope. If you actually read you'll see that I for one have said about 1,000 times that the release date should have been pushed back. Now that we're all here, though, the people that are going around moaning and flaming everyone are doing nothing at all but causing bad blood between forum members, and that doesn't help anybody.

Would you rather they rush out a patch that's also broken?

If there is nothing WRONG with your game then stop posting.
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Symone Velez
 
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Post » Sun Mar 06, 2011 7:41 am

I know it sounds ludicrous that a company would rush ahead with dlc when they have a game that doesn't work properly, but then again, I think it's pretty ludicrous that the game was released in this condition as well, so I won't put it past them.

Actually, they did just that with Fallout 3 if I remember correctly, and the forum was full of people that were upset about it. They did get around to more patches, though. I think the team working on the patches isn't the same as the one working on the DLC in most cases, but I don't know for sure on the NV project.

If there is nothing WRONG with your game then stop posting.

I have had a couple of quest glitches...does that give me my posting privileges back? Would it help if I added an angry diatribe? Really, though, are my posts in this thread less relevant than what you just posted here?

When I got Mass Effect 2 home it crashed every time I tried to run it. I went to the forums, which were full of people raging about problem X or problem Y. Some of us were actually trying to exchange information about problems and get problems submitted for the devs to fix. The problem was that the forums were filling up with people doing nothing but moaning and making idle threats it was hard for anyone trying to actually do something helpful to keep things straight. Eventually another forumer and I figured out that it was an installation problem as well as a workaround, which we shared, and it helped quite a few people. The point is that once the game was released buggy the damage was done, and all we as users could do is express our disappointment, our apprehension about buying another Bioware game at release, and information about problems that helped us and the developers to get the game fixed. The complainers did nothing but add noise that made it harder for anyone to make the situation better.
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Kelly Tomlinson
 
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Post » Sun Mar 06, 2011 9:47 am

Kerberos Productions have pretty well informed members. Some of the top staff post there regularly. Even the company CEO.

I was always rather impressed with how well CCP keeps their customers informed of their goings on on their forums as well. Too bad there isn't an industry standard on that...
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jodie
 
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Post » Sun Mar 06, 2011 8:28 am

Multiple factors play a part in the making of a patch. I'm not complaining, i'm just letting them take their time because i want a patch to be done correctly. One that doesn't ruin the game more than fixes it.
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Franko AlVarado
 
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Post » Sun Mar 06, 2011 7:22 am

I can't enter the Strip anymore. Everytime I try to enter: black screen of death, must turn off console. And when I use the weapon repair kits on the .44 mag it actually makes the gun worse instead of repairing it.
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Rachel Eloise Getoutofmyface
 
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Post » Sun Mar 06, 2011 1:49 am

Lol away you go mate. If the radio is your No.1 concern, your game is doing pretty damn well compared to mine.



lol the only 3 things i had problems with are freezing, frame rate, and the radio station...
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Emma Copeland
 
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Post » Sun Mar 06, 2011 12:07 pm

The least they could do is take down the broken patch that multiplies the freezing issues by a factor of ten.

P.S Contacting the Better Business Bureau is about as effective as crying into your pillow, they have no power, no authority, no ability to do anything.
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C.L.U.T.C.H
 
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Post » Sun Mar 06, 2011 12:15 am

No, not really. No amount of information would be enough for some people. If they would post, like they already did, that they are working on a patch, people are not satisfied and want minute detail about what, and why.

If they would give a tentative date, and miss it because of something beyond their control happening that needs to be fixed, or needs to be approved or validated by another agency, people would be screaming about the devs lying. If they say they are trying to fix issues a,b,c,d,e,f, and g, the rants about them not caring about their customers because they haven't managed to fix issues h, i, j, k, and l yet. If they release a patch that fixes only a few issues, the "the devs don't care, look at the half-assed job they did" threads would start. They are damned if they do and damned if they don't. Better, imo, that they keep quiet and keep working on the patch. Talking about fixing something doesn't really get it fixed.

They've said they are reading the forums to find out about problems/glitches and issues. That is why the mods keep moving threads about problems into the correct forum; the more issues clearly reported the more information the devs have to work with for a patch.


That is a rather negative assumption of your fans/customers. While you have a point, it is one based on assuming the general reaction for anything will be negative, so silence is the answer. This is possibly the worst thing a developer could do, especially given the extreme nature of the bugs/issues people want to be informed. Right now, everyone feels abandoned and ignored. Continuing to allow people to think this only further propels their anger. Take a look at an indie game called Minecraft. It's in beta, a beta that people paid for, and when the developer/programmer hits a bug he reports on it and keeps people updated on what he is doing to remedy it. There have been times when he could not deliver this fix that he promised, admits that, and continues to work on the problem at hand. And people understand and appreciate being kept in the loop. A little bit of openness with your fans, and customers, goes a long way. But continued silence will only foster more unrest and negative criticism.
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Guinevere Wood
 
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Post » Sun Mar 06, 2011 3:12 am

We hope to have more details to provide for you guys sometime soon. For the now, the pinned update in this board pretty much covers things -- our teams are hard at work on new updates for the game. When we have more to report, we'll be sure to let everyone know -- in the forums, on the blog, etc, etc.
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Emzy Baby!
 
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Post » Sat Mar 05, 2011 11:36 pm

The game is buggy. But it's hardly unplayable. It's hardly broken. http://www.gamesas.com/index.php?/topic/1135376-free-dlc-would-be-nice/page__view__findpost__p__16614432 for the list of what I've run into.


They will patch it. Whining doesn't speed the process up.
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sarah simon-rogaume
 
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Post » Sun Mar 06, 2011 9:46 am

I will not even continue playing this game until the corrupt save file thing is fixed. I cannot enjoy the game knowing that any time, for no reason whatsoever, I could lose all my progress.
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le GraiN
 
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Post » Sun Mar 06, 2011 12:21 pm

We hope to have more details to provide for you guys sometime soon. For the now, the pinned update in this board pretty much covers things -- our teams are hard at work on new updates for the game. When we have more to report, we'll be sure to let everyone know -- in the forums, on the blog, etc, etc.

Thanks
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jess hughes
 
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Post » Sun Mar 06, 2011 11:00 am

That is a rather negative assumption of your fans/customers. While you have a point, it is one based on assuming the general reaction for anything will be negative, so silence is the answer. This is possibly the worst thing a developer could do, especially given the extreme nature of the bugs/issues people want to be informed. Right now, everyone feels abandoned and ignored. Continuing to allow people to think this only further propels their anger. Take a look at an indie game called Minecraft. It's in beta, a beta that people paid for, and when the developer/programmer hits a bug he reports on it and keeps people updated on what he is doing to remedy it. There have been times when he could not deliver this fix that he promised, admits that, and continues to work on the problem at hand. And people understand and appreciate being kept in the loop. A little bit of openness with your fans, and customers, goes a long way. But continued silence will only foster more unrest and negative criticism.

Not my fans/customers. I, like the other moderators here, don't work for Bethesda. I volunteered to help with the forums.

And my personal opinion isn't based on a general reaction. It is based on past experience with the release of Oblivion, the dlc for that, Shivering Isles, and Fallout 3. Everything from threatened lawsuits to physical threats against the devs and their families was posted.

Minecraft.....isn't that the game that is suffering from denial of service attacks from fans/customers who are demanding even more frequent updates? That is understanding and appreciation?

If the only news available is "We are working on it." posting it everyday isn't going to do much for the people who want the how, when, what, who, and why of every decision.

They do post what they can, when they can, as Gstaff said. So far what they can report is covered in the pinned posts. They are reading the forums and they are working on the patch/patches.
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Kim Kay
 
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Post » Sun Mar 06, 2011 1:01 am

What is the point of the developers rushing to get out a ptach, which may cuase more problems.


Since there are so many bugs for a select few of people, patching them will take a lot of time and effort, meaning that if you want a good patch, you'll have to wait a bit.
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nath
 
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Post » Sun Mar 06, 2011 2:44 am

I give my right testicle for a patch now.

i want to start this game over knowing that i can do all the quests without bugs OR getting molested by Airborn Radscorpions.

"this is Rad23 strike fighter"
"roger that Rad23 join up at alpha delta and clear to engange [censored] stuck at rockformation"
"roger that fighter control, clear to engange"

"theme from top gun"
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Amy Gibson
 
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Post » Sun Mar 06, 2011 11:26 am

Well, no, that's simply ridiculous. The truth is, there will be players with serious, game-breaking bugs. No doubt. Unless the entire fanbase is quite obviously experiencing horrible problems, then the developer will not comment about it all of the time reporting their progress. Well, the fanbase isn't. Most are playing the game, and the rightfully vocal group of people are reporting them. The point is, you will get your patch. One in the first 2 weeks is reasonable anyway.

A patch that quick was nice but not important. It did not fix any of the technical issues and only fixed exploits which, in a sing player game, have no real bearing on balance.
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Eddie Howe
 
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Post » Sun Mar 06, 2011 2:07 pm

I give my right testicle for a patch now.

i want to start this game over knowing that i can do all the quests without bugs OR getting molested by Airborn Radscorpions.

"this is Rad23 strike fighter"
"roger that Rad23 join up at alpha delta and clear to engange [censored] stuck at rockformation"
"roger that fighter control, clear to engange"

"theme from top gun"


http://img574.imageshack.us/img574/7258/83424231.png

I made a picture to show this amazing situation.. on my work pc with my uber paint skills
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Luna Lovegood
 
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