No, not really. No amount of information would be enough for some people. If they would post, like they already did, that they are working on a patch, people are not satisfied and want minute detail about what, and why.
If they would give a tentative date, and miss it because of something beyond their control happening that needs to be fixed, or needs to be approved or validated by another agency, people would be screaming about the devs lying. If they say they are trying to fix issues a,b,c,d,e,f, and g, the rants about them not caring about their customers because they haven't managed to fix issues h, i, j, k, and l yet. If they release a patch that fixes only a few issues, the "the devs don't care, look at the half-assed job they did" threads would start. They are damned if they do and damned if they don't. Better, imo, that they keep quiet and keep working on the patch. Talking about fixing something doesn't really get it fixed.
They've said they are reading the forums to find out about problems/glitches and issues. That is why the mods keep moving threads about problems into the correct forum; the more issues clearly reported the more information the devs have to work with for a patch.
That is a rather negative assumption of your fans/customers. While you have a point, it is one based on assuming the general reaction for anything will be
negative, so silence is the answer. This is possibly the worst thing a developer could do, especially given the extreme nature of the bugs/issues
people want to be informed. Right now, everyone feels abandoned and ignored. Continuing to allow people to think this only further propels their anger. Take a look at an indie game called Minecraft. It's in beta, a beta that people
paid for, and when the developer/programmer hits a bug he reports on it and keeps people updated on what he is doing to remedy it. There have been times when he could not deliver this fix that he promised, admits that, and continues to work on the problem at hand. And people understand and appreciate being kept in the loop. A little bit of openness with your fans, and customers, goes a long way. But continued silence will only foster more unrest and negative criticism.