it has worked 100% of the time for many years for me, even on very popular games launch days, I had no problem. Steam has never, since it got released, prevented me from playing my games, ever, and I don't know of anybody else that has had problems being able to play their games.
At 38 years old, I am buried in game boxes. I have multiple ceiling high bookshelves filled with games dating back to my Atari 800. This means I am a big fan of digital delivery of my games. I don't want any more collector's edition behemoths in my house. I remain interested in digital collector's editions. These metrics make me an optimum sales target.
Because of this I was one of the bleeding edge early adopters of digital delivery. Direct2Drive, Impulse, Steam, I've used em all.
One of my first experiences with Steam was the following:
Having dealt mostly with D2D (we'll get back to that in a minute), I had gotten one of my first Steam games, my memory fails but it may have been an Orange box Half-life Episode. It downloaded, activated-- everything was fine. A couple of days later I lost Internet. High-speed Internet not so good back then. Welp? Good time to play my Steam game. Except I can't because it's trying to hook up to Steam. I notice an Offline option in the Steam menu so I click it. It tells me that I need to go online, connect to Steam, so I can change Steam to offline mode. Needless to say, I remember being frustrated with Steam and this will remain in my memory. I've tested offline mode more recently and it seems they've gotten the kinks worked out but my initial experience will remain in my memory.
From that day on, I began doing business with D2D-- I've spent thousands with them and here's why:
I love that a D2D game is unlocked once. Once it's unlocked it's equivalent to a retail copy. This means it patches like a retail copy, it acts like a retail copy, and it mods like a retail copy. The only time it ever needs to be reactivated is if it needs to be reinstalled. I enjoy the ability to go the dev website, not sweat which patch, just download the top one (retail) and patch my game. When I wish to mod my game, I have the ability to follow the crowd because mods will work with my D2D copy as is. I've lost count how many times, I've seen the same question, "How do I mod my game-- I'm using the Steam version" followed by patient gamers providing the same special instructions. This dichotomy of experience remains in my memory.
I have some Steam games that have patches that 1. come out later than the retail patch. The complaints on the Steam forums regarding this have been colorful, to say the least. I observed this while enjoying my D2D unlocked retail games. I've also read about certain games, because they are Steam releases, require inefficient patching mechanisms-- sometimes having to download an entire pre-patched copy of the game rather than a much smaller patch. If memory serves, one of them was Witcher 2. I observed this while enjoying my D2D unlocked retail copy. The Steam patch for that game also came out days after the retail version. I remember the colorful remarks on the forums. I remember feeling bad for the Steam customers-- after all, they paid the same money that I did. That feeling will remain in my memory.
The week before Skyrim released, Steampowered.com got hacked and my personal information and encrypted credit card details are now in the hands of degenerates. Am I worried? Not so much, I canceled that card. It does show how a centralized system can be worrisome. This experience will remain in my memory.
Enough of this wall of text-- let's fast forward to current events because last Friday, even though I bought Skyrim from D2D, I was forced to use Steam like everyone else including folks that had a retail copy. On the day of release, when 230,000 other folks tried to unlock their copy, I received a message that I was unable to unlock my copy and the system was unavailable. So I wasn't able to play the game yet I was still out my $. This latest experience with digital delivery was also a first for me after all these years as a digital delivery customer. I couldn't unlock my game to play it. I'm a reasonable bloke and found something else to do. When I came back to my computer a number of hours later, it unlocked fine and I was able to play just fine. But this latest experience will remain in my memory.
In closing, I don't like having to run one application in order to unlock the ability to run another. Not if that application resides in memory, defaulting to hooking into my game for it's social genome. Not while I have options, at least. Of course, as most of us know, for Skyrim, I don't actually have to run it through Steam so I don't. But for an amount of time I thought it did. And I was anxious because of all the other Steam feelings that I recall from memory. And that latest feeling... will remain in my memory.
Cheers,
Chan