If Id is listening, this is a heartfelt message to them about RAGE.

Id, there are somethings you need to realize about most gamers:

Most gamers aren't going to check twitter feeds to find out what graphics card driver they have to download. Most gamers aren't going to manually input code into the launch options just to get a game running correctly. Most gamers are probably stumped and in the dark. They don't know about all this graphics driver, manual fix BS that some PC gamers including myself know about.

With that said. At the very moment, without those manual fixes, the game is utterly unplayable, and even with said fixes, the game is still buggy, at points broken, and potentially dangerous to run. The game has crashed at least 10 times on me now for no reason. Some quests don't even work without glitching out the game. This is NOT my graphics card driver doing this. This is the game.

As developers, Id has a responsibility to deliver a quality product. I payed over $60, and I received an unfinished product. I have yet to be more disgusted with a port in my life. Congratulations Id, RAGE makes GTA4 seem like a godsend in comparison. As I'm writing this, it is about an hour away from midnight - nearly 3 days since the game was launched. We have heard nothing but complaints about graphics drivers, empty, broken promises, and the occational help from not Id employees, but Nvidia, AMD, and Bethesda moderators. We don't want more of your [censored] manual fixes; we want a patch.

Now many of you may be saying to yourself that a patch to fix all of these issues being released so soon would seem nearly impossible. If you are one of these people, I say one thing: DEAL WITH IT. Like I said, As developers, Id has a responsibility to deliver a quality product and they have failed to do so on the PC end. They should have launched a scaleble, stable, and working game at launch for whoever had a rig that fit the profile, and instead they gave us a nearly unplayable, sloppy port.

This is all coming from a developer who built their success from the support of a giant community of PC gamers - people who believed in what Id was doing, and would always buy their products no matter what. You have single-handedly just said "[censored] you" to each and every one of those people who supported Id from the ground up. Me included. I'm 20 right now, but when I was only 5, I can remember using my allowance to buy the newest installment of Commander Keen, instead of just getting the shareware version or demo of said game. I ordered that game because Commander Keen 4 is still my favorite game of all time - it brought me so much joy that I wanted more, and I wanted to support the company that brought me into gaming. Same goes for Doom, Quake, Wolfenstein. This was back in the mid-1990's where most of these games were still mail order deals, and I was only a young kid, but I still supported Id from the start. And I'm sure many others like myself did the same.

As it stands, this is what PC gamers have received from a cherished and celebrated developer of games that define PC gaming:

-No 64bit executable.
-No graphics options.
-Horrific Pop-in.
-Potentially hazardous instability.
-Screen Tearing and Framerate Issues
-Graphical bugs and artifacts galore.
-Freezing and crashing.
-An unplayable game without manually modifying the game yourself or installing new drivers.

To say that this is a slap in the face is a mere understatement. I am both disgusted and saddened by the lack of quality in this product, and by the way that Id has tried to sidestep the situation by blaming it on drivers and procrastinating on updates. At this point, I have lost most of my faith in this game, this engine, and this developer. If there is not permanent patch or fix by next Tuesday, I am going to refund my purchase, because this is NOT worth the $60+ I spent on it. At this point, anyone who wants a refund, deserves one, and we all deserve an apology from Id because this is inexcusable.

Hear hear!!

Keeping this bumped.

Thanks. I just want someone at Id to see this. Even if the janitor at Id reads this post, I'll be happy.

Good points. Everything you wrote is true

I'm not sure if anyone could have said it better than you mate, cheers!

Perfectly said. I wish that every forum "complaint" was presented like this. I hope someone at ID is reading this.

Thanks. I just wanted the guys up top to hear something well constructed and heart felt rather than a multi-paragraph temper tantrum. Again, my only wish is that someone from Id DOES see this and takes something from it. I have never been so appalled by a port in my entire life.

why does it say 64 bit on the back of the game case? false advertisemant or something?

Very well put. Pretty much how I feel in a nutshell.

they are out spending our money but i agree with your post 100%

This is where so many of us are. We're trying to be patient and understanding and respectful, but how about a little acknowledgement and apology from Id, huh? All I've heard so far is "While many people are having NO problems with the game...blah blah blah" and "There are just SO MANY pc configs out there it's hard to make sure it works for them all....blah blah blah" and "yes it must be those darn drivers....blah blah blah...." I have no doubt that they are scrambling around trying figure out what went wrong but they're doing it while refusing to man up and take the blame. I know it's the launch of their labor of love and this is their bread and butter and they need to make money and prove to everyone that this is a great game so people will buy it... BUT, if they really respect the PC gaming community as much as we WANT to respect them, they'd give us a statement announcing that they dropped the ball, they messed up, they know this has been a HUGE disappointment and they ARE working feverishly to make it up to us. That's all we want. While I don't know if I'll ever drop $60 on an Id pre-order again, I might still be a fan and supporter of this developer. They just have to give me a reason to. I gave them $60. They gave me a pretty box with a frisbee in it. All I want is to know that YOU (Id) understand where I'm coming from and tell me that you are going to give me the rest of what I paid for. I can be patient. Tell me what's going on. Please.

Sometimes it feels like a curse having ever played a FPS with a mouse. But I wouldn't give up the 1000+ hours of Quake 1 I've clocked.

I said it this before in the bugs/issues and what have you PC forum section, but two days in a business (three as of this post) sense is not a whole lot when facing issues of this magnitude. You have to keep in mind that most businesses don't run 24/7 and that two days can be the time spent just trying to gather up usable data on every problem that possibly can before moving forward with it. If I was them, I'd be really hesitant to jump to fixing problems for fear of not fixing all the big ones. Now that isn't to say they're doing exactly that, but it is a very realistic approach. There are meetings and talks about things like this that really can span several days before anyone blinks in a different direction; for good or ill.

I'm waiting a week, to the day, before I pass any judgement on them. That is more then enough time to make decisions, gather a solid list of the largest issues, test, and get something, even a hotfix, out the door. It might not be enough time to fix every single problem, but that is enough time to look into the major ones. At the very least it is enough time to inform the community via whatever medium they see fit, press, twitter, and/or anything that will be viewed by enough to get spread around, as to what exactly they are doing to rectify the situation. How they handle this is much more important, in the long run, then the failures of a single game's launch, because that will prove just how devoted they are to making sure a product works. Mistakes always happen, from minor to even massive, crippling, huge ones like this that are unexpected. A company actively caring, working around the clock, and doing their damn hardest to fix those problems is, sadly, not as common.

I know not everyone is going to agree with me and you have every right to feel cheated, because your money went into what has turned out to, essentially, be a mistake. However, if a company can prove they can pick up their mess, and do it right, it shows more to most people, me at the least, then every decent launch before it. I do my best to never measure a person, or company as is this case, by they're mistakes, but by their actions after them.

I hope the driver out today will be what we are all hoping for. *fingers crossed*

well said bro

Well at least id is trying and doing their best to fix this game ASAP. You wan't tho hear a sad story? I bought Deus Ex: HR when it came out and that game is stuttering and crashing for me and many other people. Eidos and Nixxes didn't fix it yet and they just gave up. Their activity on Deus EX technical support forum dropped to zero and that's it. It is a sad,sad fact however that more and more developers ( id included) are complaining how consoles are outdated and that PC platform has much more horsepower. And yet we see more.and more pathetic and broken console ports. And then when sales on PC aren't good,it's easiest to blame it on the piracy. FYI Portal 2 came out on consoles and PC. And most copies were sold for PC. Lesson here is..do little,DO GOOD. And test the sh*t out of PC version LOL.

Yeah right, ID is a piece of [censored] company that I hope will be bankrupt because of this game. I wouldn't trust those incompetent idiots with cleaning toilets from now on.

There's been nothing from their part yet in 2 damn days and all of the good games that had some issues did get patches within the first hours of their release. [censored] ID, let those [censored]es burn.

Three top Intel devs were in my store today...they were very surprised at this nightmare. It must be the ultimate embarrassment at ID.

I agree. But there is a point. People are mad because there are no real communication between developer and customers. People become angry because nobody talks with them.
And quotes like "While many folks are playing RAGE on PC and not running into issues.." are not helping the situation too.

They could just post your post on their blog and admit that they need some time to gather info and write patches, drivers - whatever! People would feel much better. It would play out like game is virtually delayed for a week - nothing special, let`s just wait some time.
But responses like I mentioned above make you feel that we are bunch of dorks that can`t make their game running, while all the world is playing without any issues.

Well now it's been 3 days and still nothing.

You can't expect anything from ATI. They can't write opengl drivers 10 years you want now for couple of days haha .... I want to smack my card I will crush it to pieces. But right now I don't have money to buy NV. ATI stops support for my 3850 I fu***n hate this. I AM MADDDDD

Hear hear

￡29.99 down the drain

Spent 5 hrs straight looking for solutions to no avail

Horrific freezing and texture pop in, its unplayable

The only good part seems to be the starting cinematic

Switching to nVidia in 2 weeks.

RoboJules, I liked your message so much I decided to register on the forum in the hopes more people reading and responding to your message keeps it bumped where ID can see it.