Email from Bethesda explaining some of the patch : V

» Thu May 17, 2012 12:06 am

Abhilash somashekhar
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Hi,
"We apologize that the update caused an inconvenience for you. Unfortunately, this will not be rectified and the patch was made by design to implement a Memory limitation to the computer. We hope you continue to enjoy the game."

(my email)After the new patch 201/102 my play stations and many others work ok for an hour or 2 then the framerate drops to an unplayabe rate again THIS is the patch you said would fix the framerate for us but it only prolongs the lag for another 30 mins Speaking for the ps3 community i ask you to please fix the framerate completely

» Wed May 16, 2012 9:47 pm

Um....

If that really is the email you received from them....0_o....apparently they really could not care less about their PS3 market.

» Thu May 17, 2012 1:59 am

Abhilash somashekhar
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Hi,
"We apologize that the update caused an inconvenience for you. Unfortunately, this will not be rectified and the patch was made by design to implement a Memory limitation to the computer. We hope you continue to enjoy the game."

(my email)After the new patch 201/102 my play stations and many others work ok for an hour or 2 then the framerate drops to an unplayabe rate again THIS is the patch you said would fix the framerate for us but it only prolongs the lag for another 30 mins Speaking for the ps3 community i ask you to please fix the framerate completely

So what exactly are you looking for here? They didn't say they'd fixed the lag completely yet and they've already said they're continuing to look into ongoing issues as they're reported.

» Thu May 17, 2012 12:19 pm

What?

» Wed May 16, 2012 11:22 pm

What a joke betheda can go svck one

» Thu May 17, 2012 10:04 am

So what exactly are you looking for here? They didn't say they'd fixed the lag completely yet and they've already said they're continuing to look into ongoing issues as they're reported.

...that email says 'This will not be rectified'. That seems fairly damning, but maybe the tech support guy doesn't know what he is talking about

» Thu May 17, 2012 2:45 am

...that email says 'This will not be rectified'. That seems fairly damning, but maybe the tech support guy doesn't know what he is talking about

In all honesty (and this is going to sound harsh but there's not really a gentle way to put it) the response makes just as much sense as your original email.

» Thu May 17, 2012 2:29 am

So what exactly are you looking for here? They didn't say they'd fixed the lag completely yet and they've already said they're continuing to look into ongoing issues as they're reported.

Ok 2 question

What happens when we reach that memory limit they said

And they said it would not be rectified meaning this is as good as we get for a lag fix

» Thu May 17, 2012 12:53 am

Yea, that sounds like online tech support from Chase bank from overseas lol.

His real name is not BOB!!

» Thu May 17, 2012 9:54 am

So what exactly are you looking for here? They didn't say they'd fixed the lag completely yet and they've already said they're continuing to look into ongoing issues as they're reported.

If you understand English then what the TC posted is pretty clear. The tech guy literally says they WON'T fix the gamebreaking lag anymore. Yes. I thought I was seeing things but that's what it read.

» Thu May 17, 2012 10:47 am

In all honesty (and this is going to sound harsh but there's not really a gentle way to put it) the response makes just as much sense as your original email.

By 'my' email I assume you are referring to DeDy's? His english may not be outstanding but I think he explained his issue to the support rep....

» Thu May 17, 2012 11:27 am

Abhilash somashekhar
Show details

Hi,
"We apologize that the update caused an inconvenience for you. Unfortunately, this will not be rectified and the patch was made by design to implement a Memory limitation to the computer. We hope you continue to enjoy the game."

(my email)After the new patch 201/102 my play stations and many others work ok for an hour or 2 then the framerate drops to an unplayabe rate again THIS is the patch you said would fix the framerate for us but it only prolongs the lag for another 30 mins Speaking for the ps3 community i ask you to please fix the framerate completely

Did you copy and paste the email directly into the reply area? Are you from somewhere, where English isn't the primary language, and used a translation website to translate it? Because it doesn't make any sense to me.

» Thu May 17, 2012 1:00 am

If you understand English then what the TC posted is pretty clear. The tech guy literally says they WON'T fix the gamebreaking lag anymore. Yes. I thought I was seeing things but that's what it read.

Yes because a lowest-level tech support grunt with really poor grammar skills speaks for the entire company.

» Thu May 17, 2012 2:27 am

why would he write, "to the computer"? is it not a console?

» Thu May 17, 2012 4:10 am

We apologize that the update caused an inconvenience for you. Unfortunately, this will not be rectified what lol if thats real :swear:

» Thu May 17, 2012 3:30 am

why would he write, "to the computer"? is it not a console?

Probably referring to ps3 computer idk

And it is a copy and paste

» Wed May 16, 2012 8:32 pm

Yes because a lowest-level tech support grunt with really poor grammar skills speaks for the entire company.

Someone has to tell them what the official response is when an issue is brought up (we have to tell our tech guys the same thing). Obviously I am hoping the support rep is mistaken, because that would svck.

» Wed May 16, 2012 8:24 pm

why would he write, "to the computer"? is it not a console?

Because it's a "canned" response. A quick email reply where the only real purpose is to get the customer to leave you alone. They're probably getting an insane number of emails right now and just sending stuff like this out all but automatically. Less than ideal, but obviously this guy doesn't speak for Bethesda as a whole. Of course there's nothing preventing them from working on the issue more.

» Thu May 17, 2012 1:25 am

Because it's a "canned" response. A quick email reply where the only real purpose is to get the customer to leave you alone. They're probably getting an insane number of emails right now and just sending stuff like this out all but automatically. Less than ideal, but obviously this guy doesn't speak for Bethesda as a whole. Of course there's nothing preventing them from working on the issue more.

It says in the email... They wont

» Thu May 17, 2012 9:56 am

tech support from Chase bank from overseas

The horror!

» Thu May 17, 2012 7:41 am

guess its R.i.P Skyrim PS3 Version 11/29/2011 :banghead:

» Thu May 17, 2012 3:23 am

Because it's a "canned" response. A quick email reply where the only real purpose is to get the customer to leave you alone. They're probably getting an insane number of emails right now and just sending stuff like this out all but automatically. Less than ideal, but obviously this guy doesn't speak for Bethesda as a whole. Of course there's nothing preventing them from working on the issue more.

i would have thought they would have worded it differently. no matter

» Thu May 17, 2012 12:45 pm

It says in the email... They wont

Obviously the email is incorrect. Unless Bethesda comes out with an official public statement that they're never releasing another patch there's no reason to believe a single line from a minimum-wage techie.

» Thu May 17, 2012 11:12 am

What's the surprise here?

Anyone that's been following Bethesda games for the last several years already knows they can't fix the memory load issue. They can try tricks with the graphics or limiting the number of npcs in loaded areas or whatever else they try to do to minimize how much is loaded at a time, but if players continue on to multiple load areas without restarting the game, the memory load will bog down the system.

They have never "fixed" anything and they never will.

I am continually amazed that people keep on believing something is going to change. If they could fix it, they would have long ago. You think they like having this problem?

» Wed May 16, 2012 11:15 pm

Abhilash somashekhar
I LOLD