Now, here's the thing:

I live in Germany and I own the English version of Skyrim. I downloaded the German Dawnguard version (which in itself is very unfortunate, but since there's no legal way around it, I just played along).
Now we all know that the French, Italian, Spanish and German Dawnguard versions didn't work properly. Bethesda released a patch, but sadly, the download doesn't seem to start for the English Skyrim version.
So I'm stuck with a broken DLC, which I paid 20 Euros for, and there's absolutely NO way to do anything about it?! My only option is buying Skyrim a second time in German... No need telling you THAT won't happen.

I know Microsoft will tell you there's no way to get a refund. But seriously? If I buy any product that doesn't work anywhere else, they will give you a refund. And this shouldn't be different with digital content. Bethesda has an obligation to provide us with a working product. They didn't.

This needs to end now. Provide us with a working Patch (and this time, all of us) or grant us a refund!

well is it well-day that the patch is for French, Italian, Spanish and German Dawnguard, i don't see the word english version here...

what he means is that his Skyrim CD is in english, but his DAwnguard is in german, same as me xD

Exactly, thanks Torbere

I think there is no one who will help you/us here. They'll be saying you should only buy stuff that's compatible with your account/the Marketplace for the country you live in.

Actually the patch is out and works but unfortunatly there are no patch for english version.
by the way skyrim : english + dawnguard : english is really more logical for me...

Olarion, we CAN'T download the English dawnguard version in Germany.
What you're "explaining" to us is actually just repeating the problems we mentioned. Before you post anything else, please get your facts right... Your comment's aren't really helping us right now.

As i said, knowing that why bought an english version of skyrim ?
i am pretty sure that everyone know you CAN'T download games/dlc not set for your market.

Works fine with any other game from any other publisher I've encountered so far. I always buy my XBox games from the UK, because the german versions are usually of inferior quality (sub-par translations, poor voice acting, etc.). When I download DLC for my english version of Mass Effect 3, Dragon Age 2, Assassin's Creed 2, Batman: Arkham City, etc. the DLC is usually automatically in english. Not so with Skyrim, and no, that was NOT known beforehand.

i'am same but live spain and have english game version but spanish add on of dawnguard because for the first week that is all the options they give me!! and since yesterday i have option to "BUY" english add on!! if from the begining they sell this i would of brought it!! But looks like they want to CASH IN TWICE FOR SAME PRODUCT. This is just UNBELIEVABLE.......

So there are TWO versions of Dawnguard in your Marketplace now? An english and a spanish version? And you can choose which one you want to buy?

YES my friend.

Wow - I'd love to have that here as well. I think I'd even double-dip and buy again if I'd have that choice.

So you would pay twice for the same product? i have little money and even if i had loads i would not pay twice!!

Of course I'd try to get my money back first ....

Well microsoft completly refuse to give a refund for this and any email i send to bethesda does not even get a reply!!! so good luck with that!!

I got an e-mail from Bethesda customer support saying it's Microsoft's problem and I should talk to them .....

True. I talked with MS customer support and we are trying to solve that issue ^^. When it worked, I will let you all know. For now, got to download the DLC again, for free of course. ^^ Hope to find a solution so we'd be able to enjoy Dawnguard too.

This has always been the case with Bethesda games. If you import then you have to make an account from the country of purchase. Anyone with PSN can go look at the DLC for Fallout 3 and NV and you will see that it states that the DLC is only compatible with BLES-XXXXXXX. Most games don't have this restriction, a very few do. I don't know why...I assume it's to do with MSs anol data limit regulation for things on XBL. Their games are generally very dialog heavy and they probably don't want to waste the data space including multi language support.

same here lol, talking to customer support at this moment, seems like they want to help but lets see what happens xD

Well they are friendly at least. Lets try invading them =D, perhaps so we may play it at last

'Manuela' befindet sich nun mit Ihnen im Chat.
Manuela: Herzlich Willkommen beim Microsoft Xbox Kundensupport. Mein Name ist Manuela. Ich bitte um einen Augenblick Geduld, w?hrend ich Ihr Anliegen überprüfe.
Sie: guten tag, kein problem
Manuela: Hallo Thorsten, welche Version von Skyrim haben Sie in England erworben?
Sie: PAL glaube ich
Manuela: Die englischsprachige PEGI-Version?
Sie: ja
Manuela: Und Sie haben Dawnguard als Add-On über den deutschen Marktplatz heruntergeladen, richtig?
Sie: richtig
Sie: also das DLC hat funktioniert (mit Bugs), aber das Patch bekomme ich nicht
Manuela: Das Add-On ist in deutscher Sprache?
Sie: ja
Manuela: Einen Augenblick bitte, w?hrend ich weitere Informationen dazu einhole.
Sie: selbstverst?ndlich, danke
Manuela: Vielen Dank fürs Warten.
Manuela: Das Patch wird seit heute Mittag ausgerollt. Insofern steht es nicht allen Spielern gleichzeitig zur Verfügung, damit es nicht zu einer Serverüberlastung kommt.
Manuela: Ich m?chte Sie daher noch um etwas Geduld bitten.
Sie: ja natürlich, aber ich bin ein bisschen nerv?s denn es gibt leute in den Betshesda Forums die das selbe Problem als ich haben in Deutschland und ?sterreich, aber die leute die Skyrim in Deutschland gekauft haben, haben das Problem nicht
Manuela: Für den Fall, dass Sie das Patch bis morgen nicht erhalten haben, k?nnte die L?sung, so aussehen, dass Sie m?glicherweise einmal das deutsche Skyrim Spiel (von einem Freund oder aus der Videothek) einlegen sollten und anschlie?end die Updatemeldung erscheinen sollte.
Sie: und w?re es nicht m?glich dass ich meine Punkte zurückbekomme?
Sie: also wenn es nicht klappen würde
Manuela: H?ufig funktionieren Versionen aus England garnicht mit deutschen Add-Ons. Eine Garantie gibt es diesbezüglich nicht und sollte es nicht funktionieren auch leider keine Rückerstattung. Tut mir leid.
Sie: hmm ok, trotzdem bedanke ich mich
Manuela: Ich drücke Ihnen die Daumen, dass es noch kommt. Ansonsten bitte ich Sie die L?sung auszuprobieren. Sie k?nnen ja anschlie?end mit dem UK Spiel weiterspielen.
Manuela: Gern geschehen. Gibt es ein weiteres Anliegen, bei dem ich helfen kann?
Sie: das kann ich nicht weil die Bugs aus dem DLC das Spiel einfach kaputt gemacht haben
Sie: ich glaube nein, danke fürs Tipp
Manuela: Immer wieder gern. Ich danke Ihnen für das nette Gespr?ch und wünsche Ihnen noch einen sch?nen Tag.
Sie: Ebenfalls


Sooo basically what we can try is to rent or borrow a german copy and then see if the Patch downloads, otherwise we're kinda screwed.

In english....
Just 2 sentences to keep in mind :


Manuela: Das Patch wird seit heute Mittag ausgerollt. Insofern steht es nicht allen Spielern gleichzeitig zur Verfügung, damit es nicht zu einer Serverüberlastung kommt.


Manuela: H?ufig funktionieren Versionen aus England garnicht mit deutschen Add-Ons. Eine Garantie gibt es diesbezüglich nicht und sollte es nicht funktionieren auch leider keine Rückerstattung. Tut mir leid.

So I guess this basically also means we're not going to get a download option for the english version of Dawnguard. Great.

I'm sharing this thread with folks at our office, but the English version of Skyrim is not intended for use with the German Dawnguard download.




That's what I would recommend. If I have more information, I'll let you know.