http://youtu.be/8FpigqfcvlM
This video explains it.
Handholding is something that is done outside of our will. The handholding didn't do good for that person because when he actually was in need of help, when he was crying for help... It wasn't there.
They can streamline the game into linear corridors, one button and one stat and people would still get confused but if we asked, I am sure, they would say they could use a better tutorial.
In Morrowind, I could just ask people around just like I would in real life and they helped me about almost everything and for anything else, common sense worked real fine. It was amazing, I was one step ahead in everything and the game could catch me up. That was brilliant, I wasn't pursuing what I was told, I was pursuing what was in my mind... I had a journal and I rarely checked it, when I checked it was just to look up for a name or a place or some directions. It wasn't a log for my objectives, it was a log for my achievements. I never read there that I must kill someone, I read there that I killed someone or that I didn't later, after doing it on my own, based on my interpretation and my minute decisions. I got sidetracked with my Morrowind fanboyism here, hehe. Sorry.
I think TES games can be played via common sense only and nothing more. But the devs must show how common sense applies because this concept doesn't occur to people easily.
Still he did really good. http://youtu.be/Vt5YKmP7ecY Or me playing Daggerfall but don't, that would be too embarrassing, 20+ attempts to leave tutorial dungeon, exploiting the CC to godmode and still failing in every quest...


Also, Oblivion isn't really that different from Morrowind in basics. I was referring to his current experience too.