I think you have a point there. I saw that even USA Today had a piece on this whole situation up the other day. In the past Bethesda flubbing has stayed mostly in the videogame industry, but with Skyrim busting well into the mainstream, this current misstep was bound to see much more attention.
Also, i been thinking about something. Sony has said absolutely nothing about all this...to the public. I think Sony may have been more involved beyond what we outside of the industry know. In fact i've got the gut feeling this latest response from Bethesda was prolly given at Sony's urging. Of all of that is wild conjecture at best, but if any bit of it turns out to be true later on, i hope ANY involvement from Sony turns out to be a good thing.
The reason Dawnguard isn't working is because Skyrim is basically held together with bubblegum and band-aids on the PS3. And now that Dawnguard isn't working, they have to scraqe off all the jury-rigged fixes and actually fix Skyrim as well.
I think the root issue that's slowly coming to light is that Skyrim is being held together with spit and bailing wire on ALL platforms.