So apperantly GAME (at least in Sweden) doesn't really seem to get the concept of pre-ordering, in that you are supposed to be guaranteed a product. They just called me saying that there was no collectors edit for me and that I'd have to settle for a standard one. This is particularly irritating since all other stores are booked up by now.
So just a heads up to GAME pre-orderers out there, they're crap

I'm guessing you pre-ordered in-store and not on the web. (hope i'm right)
I used to work for them myself (5 years ago, things may have changed), and we had to do that often, ..... it stank!
Even worse when we were told to sell pre-ordered copies that had not been collected for 2 days.
Retail allocations seemed to be the major cause, but it hurt us being so near one of our "Flagship" stores,
whether we had twice the pre-orders they did or not.
However, their web store should be better they were working hard on it at the time and had invested in an impressive
distribution centre to support it.
I still use Game when shopping on the high street and pop in to see the guys, but all my pre-orders are done through
Play.com for the important stuff.
They have always delivered early and they have had better pre-order codes for the last 12 titles i have bought through
them.
Anyway, sorry you got the shaft