[stacy hamilton]

Agreed. I would like to refer back to a comment I made a week or so ago: Media sources online made speculations about the release date and therefore folks simply assumed it would be available for them on July 26th. I certainly was hopeful but also didn't expect it. I understand the whole point of not wanting to wait. However, it seems foolish to demand something on discount, or free, when nothing was said about the actual release date. We know it is in the works and coming.

I am not demanding a discount or that it be free. All I am saying is that if Bethesda wishes to save face with their PS3 users, a discount may be wise.

[Ronald]

Bethesda did not say you could buy it on the 26th in any way shape or form, and at no time did they even MENTION a release schedule for PS3. That is your error for thinking they did.

Oh no sir. I did not make an error. I knew that it wasn't a guarantee that they would release on the 26th, but I figured any good company would inform me on the 26th as to their plans for a realease.

[Austin Suggs]

Oh no sir. I did not make an error. I knew that it wasn't a guarantee that they would release on the 26th, but I figured any good company would inform me on the 26th as to their plans for a realease.

Again that is your error. Nowhere did Bethesda state anything about a PS3 release date or schedule at any time. You "figured" wrong.

I am not demanding a discount or that it be free. All I am saying is that if Bethesda wishes to save face with their PS3 users, a discount may be wise.

You expect a discount just because you have to wait for it? Really? Then why shouldnt I get a discount to all the movies that release in the US first since Im in the UK? Or get a discount for all the games that release in the US or Asia I have to wait on releasing in Europe?

Sorry but expecting a discount just because you have to wait for optional extra content is ludicrous. When its available you can buy it. If you wont want it dont buy it.

[Channing]

Agree 100%

[Lauren Dale]

Again that is your error. Nowhere did Bethesda state anything about a PS3 release date or schedule at any time. You "figured" wrong.


You expect a discount just because you have to wait for it? Really? Then why shouldnt I get a discount to all the movies that release in the US first since Im in the UK? Or get a discount for all the games that release in the US or Asia I have to wait on releasing in Europe?

Sorry but expecting a discount just because you have to wait for optional extra content is ludicrous. When its available you can buy it. If you wont want it dont buy it.

It isn't the waiting that is the issue. You miss my point... AGAIN. It is the waiting due to their error. Their incompetence. Their programming debacle.

If they came out on the 26th and said release date for PS3 is September 25th. That would svck... but I wouldn't want a discount. I'd just have to wait. The fact that they are trying to get it to the PS3 but can't because of their error... is why I think there should be a discount on the product.

And secondly, how am I in error to expect Bethesda to keep me informed as to their plans for a DG release date? How is that an error? That isn't an error, that is just good business sense. Information is invaluable to your customers as a business owner. You want them to know what is going on. It isn't an error for me to expect to be informed.

[R.I.p MOmmy]

It isn't the waiting that is the issue. You miss my point... AGAIN. It is the waiting due to their error. Their incompetence. Their programming debacle.

If they came out on the 26th and said release date for PS3 is September 25th. That would svck... but I wouldn't want a discount. I'd just have to wait. The fact that they are trying to get it to the PS3 but can't because of their error... is why I think there should be a discount on the product.

No you were waiting because of a 1 month exclusivity contract for MS and the 360. Further on from this Beth said they are not happy with its performance and wont give a release date for it on PS3 till they are happy with it. They have not made "an error" just because you dont have it yet and have not given a release schedule. You are not "out" anything, and dont deserve or are entiled to a discount for any reason.

You simply have to wait, deal with it.

[Captian Caveman]

No you were waiting because of a 1 month exclusivity contract for MS and the 360. Further on from this Beth said they are not happy with its performance and wont give a release date for it on PS3 till they are happy with it. They have not made "an error" just because you dont have it yet and have not given a release schedule. You are not "out" anything, and dont deserve or are entiled to a discount for any reason.

You simply have to wait, deal with it.

If you can't see from their statement that they have made an error in the programming, and you can't tell from the major game breaking bugs that exist in every single PS3 game they make themselves, then you are probably not a non-PS3 user and are speaking out of sheer ignorance.

I have no problem waiting, but I expect to be cared for as a customer. The fact that I haven't been up till now, shows that if they want my loyalty they should put more effort in to it.

[Chloe Lou]

If you can't see from their statement that they have made an error in the programming, and you can't tell from the major game breaking bugs that exist in every single PS3 game they make themselves, then you are probably not a non-PS3 user and are speaking out of sheer ignorance.

I have no problem waiting, but I expect to be cared for as a customer. The fact that I haven't been up till now, shows that if they want my loyalty they should put more effort in to it.

Nice, personal attacks now because your statement was shotdown in flames, very mature. Your statement and expecting a discount to a product you dont have and are not able to purchase yet is asinine.

[Ronald]

Nice, personal attacks now because your statement was shotdown in flames, very mature. Your statement and expecting a discount to a product you dont have and are not able to purchase yet is asinine.

No matter what you can't disagree that there was horrible business sense done here. You don't say nothing, you don't create chaos, and you don't just leave things unanswered. You also don't let rumors spread that create false hope.

Whenever any of this happens outside of this game, they come out and say what's false. Sometimes they lie just because they're so new into the development, but whatever, they say something.


You yet to pay for the food at a restaurant, 2 hours later, I guess I won't be surprised to see you still sitting there trying to pay them the exact same amount of money for the food. Whatever, done with the discount crap cause I never really cared about it. I just want out of the dark. So many people made an account in the last week or two, to sit here, and scavenge for info on this.

They had to restart the thread 4 times, they know PS3 customers are unsatisfied. They can have the decency to say just a little more than, "not done yet". That, is asinine.

Whenever someone is in the process of something and I ask how long, they tell me. If they're building something, maybe days. If they're delivering something, maybe a few days, cooking? Minutes or an hour. Something goes wrong? They tell me and life moves on.

Everyone likes a timeframe, and right now that's what most people are wanting. You can say oh everyone will just get mad if they can't have it out in time. Well two things there, 1, we're already frustrated. It would get us to shut up and stop bickering amongst ourselves for a short while and if it did happen again we'd just be exactly where we are now so not really any harm done. People giving up? Already happening so some sales have already been lost.

And option 2, say it won't be out for a time well past what you think you'd need and do a surprise release before that day hits. Then you can get it out there, stop the bickering, and make everyone magically happy.

[Alan Whiston]

No one forces you to go to their restaurant and eat there, but when they are late bringing it they give it to you for free. It is about caring for the customer. I realize no one from Bethesda said it would be on July 26th, but what am I supposed to think when they say Xbox has a 30 day exclusivity? Doesn't that make you think, oh ok well July 26th or a couple days after will be when I get it?

It isn't about the product at all. It is about the PR and customer relations. Bethesda has handled this side of everything very poorly, and I think that gives me the right to ask for some kind of concession.

You can't expect nothing,simply because beth have never said "the dlc will be out at x date for your platform"
An entertainment product couldn't be compared to food and other primary needs,bear that in mind

If you're not satisfied by their customer support you can always make a choice : don't buy dawnguard,or at least not at day one if you don't want to pay the full price for it

[Jessica Phoenix]

You can't expect nothing,simply because beth have never said "the dlc will be out at x date for your platform"
An entertainment product couldn't be compared to food and other primary needs,bear that in mind

If you're not satisfied by their customer support you can always make a choice : don't buy dawnguard,or at least not at day one if you don't want to pay the full price for it

Exactly. The discount isn't for our benefit necessarily because most of us here are still gonna buy at the moment. It's for the people who already gave up.

Restaurants don't just say oh you didn't get your food yet? Bye bye!
No when they know you feel like you had bad service, they offer you discounts, they try to give a free dessert, something.

Stores, same thing, they'll give you coupons. They'll mail you stuff.

Hell I was at a burger king before I can even remember, and apparently from what my parents told me the cashier was just a jerk. Refused to give me a toy because he thought it was bad for kids (not his call as the salesman not the parent) and so, burger king had mailed me a box of toys lol.

When you get screwed over, even before you paid, it has an effect on the customer that makes them not want to buy. I mean most the time with a restaurant if you're in such a situation you haven't paid yet, but it was the potential money that they lost.

I remember one time I went to buy the darkness I think I was 16 or 17. Had my sister paying for it to keep them from getting angry at me not being on age, and rather, the woman sat there telling her how horrible it is to let me play. When finally I got the game, she gave me a used copy when I paid for a new one.

I just accepted it and moved on. Now when a customer just accepts a loss and moves on, they probably aren't coming back for a while... Which I didn't. It's how life and business works. Someone feels unsatisfied, you go out of your way to make it better. Not necessarily out of sympathy, but cause you want more of their money over time.

[carly mcdonough]

Based on the idea that they don't want to release it until the bugs are fixed, and that people from PC and 360 are complaining about bugs still (floating quivers and lost dialogue etc) I'd find it safe to assume we won't be getting dawnguard until 1.8 at least.

It's taken them 8months to get my skyrim to keep from crashing every so often, lets see how long it takes them to get dawnguard to be satisfactory.

I just hope that when that time comes I'll actually be able to play it.

[Lisha Boo]

Nice, personal attacks now because your statement was shotdown in flames, very mature. Your statement and expecting a discount to a product you dont have and are not able to purchase yet is asinine.

Whoa whoa! personal attacks? No man. I meant no disrespect. I was just speculating that you don't own the game on PS3.

I don't believe my point was shot down. In fact quite the opposite. I still think you are missing what I am saying. I am saying not that I deserve a discount because I don't have the product and can't purchase the product, but because the product should be out, and available for me to purchase, which is according to Bethesda themselves, but because they can't get it right... I can't purchase it.

The restaurant example still holds up, because although food in general is need for the body, restaurant food is not, it is still a luxury. Good business people, even if it is a luxury business, fight to make the customers happy. I think a quick way for Beth to do that is to give something to the PS3 players. Discount, Free stuff (like armor upgrade or something) Anything really.

[GPMG]

Exactly. The discount isn't for our benefit necessarily because most of us here are still gonna buy at the moment. It's for the people who already gave up.

Restaurants don't just say oh you didn't get your food yet? Bye bye!
No when they know you feel like you had bad service, they offer you discounts, they try to give a free dessert, something.

Stores, same thing, they'll give you coupons. They'll mail you stuff.

Hell I was at a burger king before I can even remember, and apparently from what my parents told me the cashier was just a jerk. Refused to give me a toy because he thought it was bad for kids (not his call as the salesman not the parent) and so, burger king had mailed me a box of toys lol.

When you get screwed over, even before you paid, it has an effect on the customer that makes them not want to buy. I mean most the time with a restaurant if you're in such a situation you haven't paid yet, but it was the potential money that they lost.

I remember one time I went to buy the darkness I think I was 16 or 17. Had my sister paying for it to keep them from getting angry at me not being on age, and rather, the woman sat there telling her how horrible it is to let me play. When finally I got the game, she gave me a used copy when I paid for a new one.

I just accepted it and moved on. Now when a customer just accepts a loss and moves on, they probably aren't coming back for a while... Which I didn't. It's how life and business works. Someone feels unsatisfied, you go out of your way to make it better. Not necessarily out of sympathy, but cause you want more of their money over time.

Exactly. Good business sense means caring for the customer. If the customer feels screwed then to make MONEY the wisest thing for them to do is accommodate the customer with something. It doesn't even really matter what. As long as the customer feels cared for and a genuine apology is made... they'll be back.

[Jah Allen]

The example from the restaurant wasn't perfect, but it wasn't as flawed as you think. I as a PS3 user expected my DLC, which I am standing here with $20 bucks waiting to throw on the table. I expected it in a certain window or timeframe, which was after the 30 day window. When that didn't happen. A company should come forward and announce what their plans are immediately. They didn't. In fact they came forward and said... we have no plans.

That my friend is why I feel that I deserve a discount. I deserve a discount because Bethesda told me that they had something for me. They led me to beleive that I could buy it on July 26th. They waited until July 28th to tell me that they actually don't have a timeframe in mind for when they are bringing the product to my system. 2 days of confusion and feeling ignored just to hear that I was being ignored?

Then, almost a week later on August 2nd, PC gets the DLC without any warning, almost as if it was like... well we have had this done for a while now, may as well just give it to em.

Then we get that joy of a message that says that they can't actually program well for the PS3 so it is taking them a bit more time to get it out to us.

Their statement on the 3rd is what condemns them. They are admitting that if not for their incompetence when it comes to coding for the PS3, then it would be out already. BOOM! Anytime, ANY business in america can't get a product to a customer because of their own mistake, the customer, I feel, is entitled to some sort of discount or benefit for having to wait due to the companies error.

Although not exactly like the restaurant situation, it is actually closer to that than you think.

Beth told me they were making something for me, then revealed that they didn't really know when they'd have it ready, then gave it to someone else...and at the same time told me that they are having trouble making it. That means I deserve some kind of concession.

Tell me my logic is flawed. Cause it isn't. If Beth wants to save face with PS3 owners they are going to have to do SOMETHING... cause they have lost a ton of respect with me, and I know I'm not alone.

This is not how you do business. This is not how you treat your fanbase.

I agree, it is especially insulting considering they already made a ton of money from PS3 users on a buggy version of the original game and still can't bother themselves to hire or contract a company that are competent in programming for the PS3. What exactly are they doing with our money? Not spending it on the PS3 programming for their DLC that's for sure.

[Bryanna Vacchiano]

I've mentioned before that had Bethesda alluded to an approximate release date, and had it missed the mark, there'd still be angry folks. It would go from restaurant anologies to...oh, I don't know... baseball? Movies? Tacos?

The argument is rather moot overall in my opinion. Perhaps folks want more info and I understand this. We are told it's not cancelled but not ready yet.

Want a timeframe? Okay I'll provide one: anytime from now to six months. Happy?

[Cesar Gomez]

I've mentioned before that had Bethesda alluded to an approximate release date, and had it missed the mark, there'd still be angry folks. It would go from restaurant anologies to...oh, I don't know... baseball? Movies? Tacos?

The argument is rather moot overall in my opinion. Perhaps folks want more info and I understand this. We are told it's not cancelled but not ready yet.

Want a timeframe? Okay I'll provide one: anytime from now to six months. Happy?

Actually, if beth came out and said six months on July 26th, I would have been ok with that. Not happy. But not upset. It is just a game after all. But being kept in the dark, seeing other people getting to play it, and then being told "oh we svck at programming on the PS3 so your version is not coming out yet and we have no information on when it might" is poor business practice.

[Kat Stewart]

With the action DG is stirring up, I can't wait to see it all over again with the next time-exclusive DLC.

DG....part 2!

[Nathan Barker]

With the action DG is stirring up, I can't wait to see it all over again with the next time-exclusive DLC.

DG....part 2!

UGH... I know I was just thinking about that. Hopefully Beth takes a lesson from DG and does a better job with the next DLC.

[Michael Korkia]

Bethesda has almost always delayed DLC for PS3. I expect that they will probably do it for the next Skyrim DLC.

[Ana]

Keep in mind, the next is also a timed exclusive with Xbox.

[Riky Carrasco]

So, what your saying is that your metaphorical dish (Dawngaurd) is completely overdue. Therefore PS3 alone should be entitled to a 5 dollar discount?

[Rich O'Brien]

All I can say is that I'd rather have them take their time and get it all sorted out, than have them release an unfinished or broken product. Hopefully they get it together sooner as opposed to later, though. Either way, I'm still VERY pumped to be a death metal vampire lord.

[David Chambers]

So, what your saying is that your metaphorical dish (Dawngaurd) is completely overdue. Therefore PS3 alone should be entitled to a 5 dollar discount?

i don't know about a discount but If they give us a free Psn theme or Psn avatar for buying Dawnguard & waiting for so long. i myself would be happy.

[Sudah mati ini Keparat]

For those of you who feel that "thedlc is coming because bethesda said so", should remember several other titles that promise the exact same things, draw it out for mionths, then the truth comes clear...In recent memory, Kingdoms of Amalur, comes to mind..Where dlc/pathes were promised, for sure..All awhile the company is far in the red, lying to its customers, andd finally close up shop without ANY indication it was coming...

Gaming fans have PLENTY of reason to feel betrayed, defensive/offensive, etc..This industry is finding more and more ways, year , ofter year to stick it to the consumer...Real life auction house, online passes for used games (come on..SOMEONE payed for that pass, and its not even an online game..If that copy was sold, the spot origionally payed for is not being taken up online viaa the op), dlc 1,2,3 and more being sold for games BEFORE patches are released (if ever), incomplete games being rushed tyo release, games that are nye unplayable due to lack of beta testing/fixing, and rushed releases..The list goes on...

Until the gaming industry takes a stepo back, and realises who pays the bills, we'll continue to feel hesitant to buy new releases...Not that its 100% on them..We as the consumer should stop purchasing from companies who practice like this...I do belive Skyrim was pretty crappy in the beginning on certain platforms, yes? Thank you for fixing it btw..Many companies dont, nor do they feel theyre obligated too..Apparently releasing broken, unfinished games is the new industry standard for some...All im trying to say is, we DO have reason to feel this way...Ive rambled long enough...