I'm in no way making light of the situation but nobody has paid for this DLC who didn't get it. Paying for Skyrim does not entitle anyone to get added content and some don't buy any dlc's for their game.
Sometimes all anyone can do is try. Failure is not trying at all.
To be fair, some consumers preorder games on the premise of additional future content and the fun/functionality of the game. Skyrim on the PS3 didn't run well at release and there is no DLC in sight. For many of us who love the world, lore, and the games who just happen to be on the PS3 shouldn't have to put up with this kind of treatment. I know very few other game companies whose reputations have survived these types of incidents well.
We bought a game, released at the same time as the other systems, that was broken. And now our pleads for communication regarding the future of development on our platform are being ignored. We haven't heard anything official since August. That's just not how you treat consumers, much less loyal fans.
It's disgraceful, and it deserves to be called as such.