But in terms of Call of Duty Black Ops you don't get to walk into town or gather information but you can buy gear (spend CoD Points to unlock an assault rifle for 3000), you also receive 'quests' (Contracts, like kill a certain number of people in a certain way and you get extra CoD points). And if you think Skyrim has 'chatting' with NPCs on a meaningful level then you're fooling yourself. Most NPCs won't even start a conversation with you, they'll just opine on the one topic that dominates their mind, and have nothing else to say. Do you get to the Cloud District often? Oh! What am I saying? Even the interactions with the important NPCs which could be construed as a conversation aren't really. When you talk to Jarl Balgruuf he pretty much says the same things, and reaches the same conclusions no matter what you reply to him. It's no different than playing Call of Duty: Black Ops and listening to the characters talk to you in the campaign, except Black Ops removes the step of having to press a button to get the NPC to say his next line.
Yes you do have quests and shop in COD but how much time you spend on it? All of these quest and shopping function is made out of couple windows browsing, and that's it. Did you spend 80% game time on these window browsing rather than play the actual FPS contents? If that so, congrads, you are the 1% exceptional COD players. Did you play Skyrim 90% gaming out of 300 hours game time only doing the FPS combat stuff? if that so, thats why you never know Skyrim is an RPG.