Hi teher Eps! May this Saturday be the best in your life so far.
I think it's a sad state of affairs when one might feel compelled to rephrase in order to escape forum lapidation. What's wrong with complaining? Paying customers have earned their right to complain. Why is it acceptable to complain anywhere else - to airline companies officers, insurance reps, a mp3 player salesperson, the checkout lady - but not here? Where and when and why has Bethesda gotten this golden exemption? I say let people praise, complain and everything in between all they want.
Because just like the examples you cited, along with online message board forums for video games, the customer quite simply put is not always right. People that complain to check out ladies, or any of those other examples you cited, are more often than not quite frankly acting out a very spoiled, entitlement complex where they believe they deserve to have a company cater to them, and only to them, even though the customer has no claim to such treatment. People feel as though just because they spent money on something, that the entire company needs to stop, completely contradict all of their policies and mission statements, just to accommodate that one customer, and that is not how it works.
The fact of the matter is, you paid $60 for a product, and Bethesda supplied that product. The only thing anybody is entitled to is Bethesda supplying a functional product. Otherwise, you paid money for the product as is, not for them to completely change it into something to satisfy you specifically.
If you buy that .mp3 player and it doesn't work properly, you return it to the store and you get a refund. However, if you pay for a 50GB .mp3 player, and you begin complaining that you can only store 50GB, and not 100GB like the other .mp3 player that was offered, your complaint is not valid. You had an opportunity to buy an .mp3 player that more met your needs, but you didn't.
If that customer were to say "wow, after buying this, I really wish that I had more space on my .mp3 player, and I really like this Apple model, so in the future, I hope that Apple makes a 100GB .mp3 player", that's valid. But to say "Apple is horrible, I bought a 50GB .mp3 player from them and it can't hold as many .mp3's as Sony's 100GB model", that is not a valid complaint, and that is what a lot of the Bethesda [censored]ing on these forums amounts to.
Saying "I wish that Bethesda would implement more multi-path branching questlines in the future" is a valid statement.
Saying "Skyrim svcks because Fallout: New Vegas has more multi-path branching questlines" is invalid, because Bethesda never intended to design a multi-path branching questline game. Bethesda didn't even design or develop Fallout: New Vegas so it can't even be used as a precedent for them utilizing the game mechanics that you are asking for. It honestly truly amounts to the same thing as saying "Skyrim svcks, because Madden NFL has better football mechanics than Skyrim". You paid $60 to buy Skyrim as it is, not for Skyrim to be catered to your every want and desire.
Now, where the customer has a little bit more pull is with MMO's, because you are a recurring customer, and if the company wants to keep your business, they would do well to continue to meet the customer's wants and demands. Even then, you still don't have some twisted entitlement for the company to cater to you and only you, and if you don't like the direction the company is taking with their product, you simply cease to continue paying them to use their product.
As far as I'm concerned, when it comes to a product that I am not satisfied with, I get a lot more satisfaction out of simply no longer using that product, and if it's bad enough, or my experiences with the company set a bad enough trend, to no longer buy products from that company, and find something else that I do want to spend money on, instead of constantly whining and complaining about it. For example - Bethesda has pretty much earned my trust with 4 straight "favorite game of all time" titles, in Morrowind, Oblivion, Fallout 3, and now Skyrim. All 4 of those games rank at the top of my "all time favorites" list, 1-4. On the other hand, anything that's release that has the "EA" logo on it has earned a high level of caution before I buy, because I have been burned many times in the past by EA games, particularly the Madden NFL series, but other games as well. I do not approve of their business tactics (buying out the exclusive NFL license so that other NFL games cannot be made, removing any and all competition), and because of those business tactics, I believe they intentionally create sub par products because they have no competition, and people will buy cuz hey, it's the NFL. So I am very weary of buying anything that is developed or distributed by EA, and require some heavy research into the product before I do so.
Many of my favorite video game series or movie series, or even musical artists, have become completely different than what I originally became drawn to. Metal Gear went from a semi-realistic espionage game to a very far out there, lame anime series. Considering how much I absolutely despise anime, and pretty much any form of Japanese entertainment, instead of constantly [censored]ing about what Metal Gear became, I stopped playing it when I realized it was no longer what I liked, and I found something that was more to my liking. That's when I found the Hitman series. I used to love the hell out of Linkin Park, and would always buy their CD's, DVD's, and go to concerts. Then, I didn't like the direction they took with their music. Instead of whining and crying about it with some invalid sense of entitlement that they should make music the way
I want them to, I stopped buying their CD's. I hate what the Terminator movie series became, starting with
Terminator 3, instead of whining about it with some invalid sense of entitlement, I just stopped going to see Terminator movies and buying them when they came out on DVD.
Just because you pay money for something doesn't mean you are entitled to getting every single last one of your wishes and desires met. You pay money for a product as it is, that is all you are entitled to. If you don't like it, you stop using that product and go on to something else, you don't whine and cry to the company because they didn't make the product exactly the way
you wanted it, when what
you wanted was never what they were intending in the first place.